Patient Service Representative - Administrative Team

PATIENT SERVICE REPRESENTATIVE

Administrative Team

“BE A PART OF THE TEAM”

Livanta is searching for empathetic, considerate, and responsive individuals to work directly with and assist Medicare beneficiaries. The ideal Patient Service Representative will be responsible for handling and triaging beneficiary calls and case intake and staffing the Medicare Helpline as required. The Patient Service Representative also informs Medicare beneficiaries and other interested parties of their rights and responsibilities as patients covered by the Medicare program.

The ideal candidate will act as a neutral liaison for beneficiaries, their families and/or their representatives. The Patient Service Representative will also inform Medicare beneficiaries, healthcare providers, and other partners of the activities and responsibilities of the Quality Improvement Organization

Livanta LLC serves Medicare beneficiaries in 19 states and US territories as a Beneficiary and Family Centered Care (BFCC) Quality Improvement Organization (QIO). The BFCC QIO program directly assists Medicare beneficiaries and their families in their time of need. You can be part of a team that directly affects and improves the lives of Medicare beneficiaries all over the United States.

Patient Service Representative Responsibilities – This position performs the following tasks:

• Responsible for complete medical record processing and maintenance
• Considerable knowledge of business English, and medical terminology
• Ability to listen and be empathetic to others

Patient Service Representative Requirements:

· Associate’s degree in business education or health information management

· Ability to work closely with all types of individuals

· Must have strong computer skills and be able to type while on the phone simultaneously

Health insurance is available at hire – no waiting period! Schedules may vary, and may include weekends & holiday shifts.

This position is ideal for individuals who wish to make a difference! You can be directly responsible for improving the lives and health of one of the most vulnerable groups in our country. Join our team and make a difference – today!

Please apply directly online at:

https://www.trustfolio.com/services/app/publicsite/careers/job.aspx?id=197ee8d0-fa57-4358-8eb7-1de0473cfc50&org=bd5f47a4-5b87-4de4-b037-f2fb22fa9627

Qualified candidates will be contacted and interviews will be conducted quickly – this position is open and waiting for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. Livanta is an equal opportunity employer of individuals with disabilities, as well as an equal employment opportunity employer of protected veterans.

Job Type: Full-time

Pay: $18.23 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Suite 202 Las Vegas, NV 89118-2539: Relocate before starting work (Required)

Work Location: Hybrid remote in Suite 202 Las Vegas, NV 89118-2539