Patient Service Coordinator- Front Office

Role Summary:

Do you love to help people? Do you have the desire to make a difference in your career? Imua Physical Therapy is looking for a full-time Front Office Patient Service Coordinator to join our outpatient practice in our Pukalani/Makawao location. This clinic employs Physical, Occupational, & Massage Therapists- an experienced and passionate team of people who have wonderfully loyal patients and perform as a team to collaborate and challenge each other every day. As part of our team, you bring your unique contribution to our team while growing into the best version of yourself and help us do the same!

You will be responsible for helping on the administrative side of delivering patient-centered care which includes answering phone calls to help direct patients' care, greeting and assisting patients in/out of our clinic, scheduling new patients for their initial evaluations and helping to seek out prescriptions and authorizations for continued physical, occupational & massage therapy.

If you have the drive to succeed with a growing company, we encourage you to submit your resume' and let us know what times you would be available for a phone interview this week!

Why Imua Physical Therapy?

We are a growing privately-owned and operated practice driven to provide patients with the highest level of care. Our expertise in outpatient physical therapy, with specialties in orthopedics, oncology, vestibular rehabilitation and pelvic health offer so many great specialties to help our patients.

Our workplace fosters professionalism, positivity, team work, excellence and outstanding service to patients.

What you need to be successful:

* Provide excellent customer service in an outpatient clinic setting

* Communicate well with our patients and other team members

* Ability to work closely with all clinic staff- other Patient Service Coordinators, PT's, PTA's and massage therapists- to create positive patient experiences, cultivate strong team relationships, and build morale.

* Ability to be consistent with a weekly schedule 7:30-4:30

* Ability to be adaptable with team members, be enthusiastic and proactive to get patients scheduled and to help create a positive impact in people's lives.

*Strong administrative skills, enjoys office work.

Qualifications:

**Medical or Customer Service Experience

**Attention to detail and task-oriented office work

**HS graduate or Associates degree at minimum

**Computer skills, including the ability to use gmail, office/excel type programs or experience with Electronic Medical Records

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office
• Private practice

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• No weekends

Work Location: In person