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SalaryPatient Registration Specialist
Patient Registration Specialist
Position available in Middletown, Ohio
Hours are 4:30am to 12:30pm M-F and every other Saturday from 5am to 9am
Are you looking for a career where you can make a difference in the lives of individuals in recovery for mental health and substance use disorders? Do you thrive in a healthy and collaborative work environment where you can grow personally and professionally?
Base starting wage: $17.00 per hour
JOIN OUR TEAM of dedicated professionals in fostering hope and transforming lives.
Develop a career dedicated to connection, compassion, and community. Community Health Alliance is an employer that offers career opportunities with purpose.
At Community Health Alliance our employees are our greatest asset so we offer a full benefit program designed to support you and your family.
We are proud to offer a comprehensive benefits package for full-time employees:
- Affordable medical, dental and vision insurance
- Company paid Health Reimbursement Account (HRA)
- Generous paid time off (PTO) & paid holidays
- 403b, with company match – up to 6%
- Public Service Loan Forgiveness (PSLF) eligible employer
- Tuition and student loan reimbursement
- Career ladder – opportunities for professional growth
- Company paid long-term disability and life insurance
- Employee training and continued education opportunities
- Mileage reimbursement
Job Duties and Responsibilities:
- Greets patients and visitors and creates a welcoming environment.
- Verifies patient demographic information and reviews all forms for accuracy and completeness.
- Enter new patients into the electronic health record and complete registration process.
- Verify patient insurance eligibility and enter payor information into the health record.
- Assist patients with application for Medicaid eligibility if as needed.
- Explains forms, services and processes to patients and family members.
- Schedules and coordinates patient and provider appointments
- Accepts payments for services, checks-in patients, and answers phone call inquiries.
- Responds to inquiries about programs and services and provides education.
- Collaborates and communicates effectively with an interdisciplinary treatment team and referral sources for the coordination of care.
- Collects patient data for continuous quality improvement and reporting purposes.
Competencies Required:
- Customer service
- Interpersonal communication
- Teamwork
- Technology proficiency
- Adaptability
- Problem-solving
Qualifications:
- Minimum High School Diploma or GED
- Valid driver's license, car insurance, and insurable driving record required
- Willingness to travel throughout the assigned service area
- Must have reliable transportation
- Related experience or training with behavioral health conditions
Community Health Alliance is a regional leader providing the highest industry standards for health and human services. Our agencies of Sojourner and TLC offer a complete continuum of mental health and substance use treatment services. We equip our clients with the resources, services, and tools they need to achieve their goals and reach their highest personal potential. Community Health Alliance is proud to play a key role in helping individuals achieve a brighter and healthier future. Through innovation, integration, and collaboration of our agencies, the Community Health Alliance strengthens and empowers the individuals, families, and communities we serve.
Community Health Alliance, is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Key words: payor authorization, customer service, scheduling, receptionist, patient eligibility, Patient Registration, intake, admissions, coordinates, insurance verification, care coordination, linkage, communication, organizational skills, problem solving, teamwork, triage, interpersonal skills, flexibility, dependability, initiative, motivated, analytical skills, detail-oriented, planning, results-oriented, conflict management, computer skills.
