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Salary$1500 Sign-On Bonus for External Candidates
Opportunities at Owensboro Health, in strategic partnership with Optum. Our team of talented people works to improve the health outcomes of the communities we serve. As an Optum employee, you will provide support to the Owensboro health account. They are a nonprofit system with over 200 providers at more than 20 locations, 3 outpatient facilities, a certified medical fitness facility, a surgical weight loss center and the Mitchell Memorial Cancer Center. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together.
This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 7:00 AM - 5:00 PM including the flexibility to work rotational Saturday shifts between 7:00 AM - 12:00 PM based on business need. Our offices are located at the following:
- 2200 E Parrish Ave, Owensboro, KY, 42303
- 811 E Parrish Ave, Owensboro, KY, 42303
- 1006 Ford Ave, Owensboro, KY 42301
We offer 8 weeks of paid training. The hours of training will be based on your schedule during normal business hours or will be discussed on your first day of employment.
Primary Responsibilities:
- Greet patients
- Coordinate patient flow to reduce wait times
- Assist patients with intake processes
- Collect co - payments, co - insurance, and deductibles
- Process walk-in patients and visitors
- Schedules appointment times using computerized scheduling programs
- May communicate with physicians and other healthcare team members to ensure availability of facilities and staff
- Communicates with patients and / or their families to provide necessary pre - procedure instructions and / or to confirm appointments
- Performs insurance verification and / or pre - authorizations as necessary
- May be responsible for managing the referral work queue, entering patient demographic information, and scanning documents into an Electronic Medical Record (EMR) system
- May correspond with referring providers and / or patients for reports, information exchange, scheduling, x - rays, and paperwork
- May provide administrative support for Physicians or Nurse Practitioners
The pace is fast, so your ability to multi - task is essential. You should also enjoy working with people and have the communication skills necessary to build strong relationships with our customers.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED
- Ability to work onsite at all the following locations:
- 2200 E Parrish Ave, Owensboro, KY, 42303
- 811 E Parrish Ave, Owensboro, KY, 42303
- 1006 Ford Ave, Owensboro, KY 42301
- Ability to work any shift between the hours of 7:00 AM - 5:00 PM from Monday - Friday including the flexibility to work rotational Saturday shifts between 7:00 AM - 12:00 PM based on business need
- Must be 18 years of age OR older
Preferred Qualifications:
- 1+ years of related work experience, including data entry
- 1+ years of customer service experience
- Working knowledge of medical office procedures and medical terminology
**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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