Patient Intake

Hogg Therapy Pediatrics is seeking an upbeat, fast-paced, problem-solving Patient Intaketo join our family! Hogg Therapy is a family and therapist owned practice that is passionate about what we do both in the clinic and in the community. We currently have three clinics located in Richmond, Berea, and Lexington that serve Central Kentucky. We offer:

• A full-time schedule (M-F)
• Bonus opportunities
• Benefits (Medical, Vision, Dental)
• 15 days PTO
• A team-oriented environment

If you are looking to join an amazing team, please contact us. We look forward to meeting you!

Our Purpose: With three clinics located in Richmond, Berea and now Lexington, that serve Central Kentucky, we exist to make an impact both in the clinic and in the community to fulfill our mission of “Empowering Children to Conquer Their World.”

Our Process: We are dedicated to providing the most innovative therapy by implementing specialized treatment techniques to address each child’s individual needs. Hogg Therapy strives for day-to-day enrichment and improving overall quality of life. We’ve discovered children learn and achieve more when they get to decide the direction of their play.

Our Culture: Within our company, there are two main priorities: the team and our families. Within the team, Hogg Therapy prioritizes a culture that works hard, grows together, and celebrates often. The culture is embodied through our core values: solution driven, supportive, growth minded, family centered, and results oriented. Within our families, our therapists make every effort to see each child through multiple lenses (physical, mental, social, and behavioral), this allows us to support and encourage families in the clinic and at home. Our culture is one that pushes past limits and praises every win along the way!

Valuable Final Product: Schedule evaluations in a friendly and professional manner.

Sub-products:

• Manage HTP Fax
• Respond to screening, social media and clinic inquiries (within 24 hrs)
• Manage requests for internal referrals from the internal referral form (same week)
• Input information into and manage referral log
• Analyze Fusion schedule to determine the best recurring schedule plan to align with other services for current patients
• Manage intake paperwork prior to initial evaluation
• Manage Fusion account creation and information input for new clients
• Communicate with caregivers to schedule initial evaluation (in-person, phone and/or email)
• Confirm initial eval and recurring appointment day/time
• Communication with caregivers through in-person, phone and/or email
• Fill advanced schedules of therapists with evals
• Verify insurance for current clients who are internally referred for another discipline
• Hit evaluation target numbers
• Request updated orders on expired referrals (within 100 day window)
• Send discharge information to Referring Physicians upon request
• Log client and insurance information from referral log to Billing Log to ensure billing is aware to notify commercial plan clients of payment requirements
• Send out all evaluation reports to referring physician’s with confirmation of checked in, no show,, canceled or rescheduled their eval within one week of eval

As needed

• Communication with internal and external professionals
• Connect with PR/PCC when necessary
• Inform providers on diagnosis codes to use for internal referrals
• Request new orders with additional diagnosis codes for therapists
• Feeding Therapy: Obtain feeding referrals, schedule assessments and add as 2nd appointments to the recurring schedule
• Share patient appointment records as requested by providers
• Manage the Callback Program as directed
• Follow up on discharged patients 6 weeks following discharge with a goal of 10 calls per week (calls are completed if there is a need to fill for certain services ie. OT only) follow the discharge paperwork log and document calls in patients’ case notes in Fusion

Required Knowledge, Skills and Abilities

• Read all Hogg Therapy emails and newsletter for understanding
• If needed, assist in advanced outside of evaluations
• Maintain a clean and organized work environment
• Active with Hogg Therapy social media
• Positive outlook and create an uplifting culture
• Manage personal Gusto
• Ability to start and foster relationships
• Attention to detail
• Driven to meet goals and targets
• Effective and efficient problem solver
• Excellent punctuality and attendance
• Attend volunteer events to promote positive community involvement
• Proficient with basic computer skills

For consideration for this role, please complete the video portion of the application OR email video@hoggtherapy.com a video two minutes or less introducing yourself and explaining why this role is vital to the company.

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person