Patient Financial Services Representative Depaul

It's more than a career, it's a calling.
MO-SSM Health DePaul Hospital - St. Louis
Worker Type:
Regular
Job Highlights:
Preferred: Experience with HC and Insurance Companies in order to perform Benefits Verification and Prior Authorizations. Communicate well in order to explain the benefit coverage to patients.
M-F Hours - (8) hour Day Shift In - Office Role
At SSM Health, we know the healing power of presence begins with compassionate employees like you. As a Patient Account Representative, you've chosen a career where patients matter-a lot. Our Mission and Values put the patient first and place you in a position to improve each day.
Job Summary:
Responsible for determining the Patient Financial component for patient services. Estimates, communicates and collects the Patient Financial responsibility and provides Patient Financial counseling.
Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES

• Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility.
• Educates patient regarding financial assistance programs when appropriate.
• Obtains patient demographic information and requests financial responsibility from the patient.
• Determines patient qualification for coverage by third-party payer and informs financial counselor, patient or family member of status.
• Verifies all commercial insurance coverage, workers compensation insurance, TPL insurance and state and government programs.
• Documents and resolves patient concerns or inquiries that are received via telephone, mail or walk-in within an established time frame.
• Validates Master Patient Index according to departmental policy.
• Interprets physician orders.
• Performs other duties as assigned.

EDUCATION

• High school diploma or equivalent

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Department:
3809000128 Rheumatology Infusion
Work Shift:
Day Shift (United States of America)
Scheduled Weekly Hours:
40
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