Patient Coordinator/Receptionist

We are a fast-paced office looking to hire a personable dental receptionist to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The dental receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists.

To be successful as a dental receptionist, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing dental receptionist will perform all duties in a manner that ensures the efficient running of the dental practice.

Dental Receptionist Responsibilities:

Greeting and welcoming patients to the practice.

Scheduling, rescheduling, or canceling appointments as needed.

Assisting patients to fill out information forms.

Updating patient records and documenting recent treatments and procedures.

Scheduling follow-up appointments and providing telephonic reminders.

Verifying methods of payment and collecting payments as needed.

Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Dental Receptionist Requirements:

High school diploma or GED.

Experience working in a dental office is a plus but not required.

Working knowledge of general administrative practices.

Good telephone etiquette.

Exceptional organizational skills.

Excellent customer service skills.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Uniform allowance

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person