JOB DESCRIPTION
Summary
Patient Care Technicians are multi skilled to provide support for clinic operations within the scope of practice under the direct supervision of a Registered Nurse. Patient Care Technicians have knowledge of and utilize appropriate age related protocols relating to the physical and psychological needs of clients from infant/child through geriatrics. Must be self-motivated, independent and able to work well with team members. Must have knowledge of medical terminology and medical equipment/supplies preferred. Must be able to work amidst multiple distractions while maintaining excellent interpersonal skills.
Job Duties
The essential functions of this job are identified with an asterisk (*) at the end of the bullet point.
- Rooming of clients which includes but is not limited to: height, weight, blood pressure, visual acuity, color vision screening, and reception/clerical tasks.*
- Reception/Clerical tasks which include but is not limited: Coordinating client referrals, schedule appointments, take messages, coordinate insurance referrals, ordering of supplies and equipment, restocking of supplies.*
- Performs general office support responsibilities such as: answering phones in a pleasant and efficient manner, screening calls and taking messages; reviewing, sorting and distributing incoming mail; operating copiers and other office machines.
- Assist with Transfer and escort of patients within and outside the department.*
- Perform and document Phlebotomy, EKGs and waived lab testing.*
- Cleaning Exam rooms.
- Assists in managing time by preparing meeting materials, agenda, notes and reminders.
- Compiles data and assists in the preparation for business analysis, meetings and projects.
Required Education and Experience
- High school diploma
- CPR Certification
Preferred Education and Experience
- Health care industry experience
- Certification from a vocational program for nursing assistant or phlebotomy desirable.
Additional Eligibility Qualifications
- Excellent customer service skills
- Culturally competent care of diverse clients
- Accuracy in documentation
- Proficient spelling, typing and computer abilities
- Multitasks, flexible and team oriented
- Able to work with a diverse clients
Competencies
- Waived lab testing
- Maintains BLS certification
- Patient age specific competencies
- EKG competencies
- Vital sign competencies
Position Type/Expected Hours of Work
Monday through Friday day hours with occasional Monday evening and Saturday morning rotation, occasional holidays and work during inclement weather will be required. This position may require long hours depending upon patient need.
Supervisory Responsibility
None