Patient Care Representative (Front Desk)

Front Desk Agent

Duties:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update information as needed
- Assist with medical administrative support tasks, such as filing, faxing, and scanning documents
- Provide exceptional patient service by addressing inquiries and resolving issues promptly
- Coordinate with other departments to ensure smooth patient flow and efficient operations
- Familiarity with Front Desk procedures in a medical office setting
- Knowledge of phone systems and EMR systems is recommended

Skills:

- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to build rapport with patients and colleagues
- Exceptional organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Proficient in using computer systems and software, including Google software
- Previous experience working in a medical office is a plus

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

If you are looking for an opportunity to join a dynamic team in a fast-paced medical office environment, we would love to hear from you. Apply today!

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Expected hours: 37 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Dermatology

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person