Patient Care Representative

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Essential Duties and Responsibilities

· Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents

· Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.

· Register patients, update patient records, and verify insurance accurately and timely

· Follow company procedures related to workers’ compensation and occupational medicine patients

· Determine, collect and process patient payments and address collection and billing issues

· Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures

· Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests

· Balance daily patient charges (cash, check, credit cards) against system reports

· Complete closing procedures by preparing closing documentation and submitting required reports

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement

Healthcare setting:

• Clinic

Medical specialties:

• Occupational Medicine
• Primary Care
• Urgent Care

Schedule:

• 10 hour shift

Work Location: In person