The successful applicant will display a compassionate nature, be knowledgeable about health care practices, and provide exceptional customer service.
Responsibilities:
- Consult with patients and family members to discuss their health problems.
- Educate patients about their condition and medication and give them specific instructions.
- Verify patient insurance and explain appropriate patient benefits.
- Develop a care plan to address their personal health care needs.
- Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.
- Check in on the patient regularly and evaluate and document their progress.
- Assist the care team with developing and accessing health interventions.
- Attend ongoing training and courses to keep abreast of new developments in health care.
- Assist with securing funding for medical care as required.
- Treat patients with empathy and respect and conduct oneself in a professional manner.
- Comply with organizational guidelines and health care laws and regulations.
- A minimum of 1+ years' experience in care coordination or clinic practices required.
- Good verbal and written communication skills.
- Computer skills and proficiency in Microsoft Office.
- 1 year of dental receptionist experience preferred.
- BLS Certification preferred (will be provided)
- 401(k) with company match
- Medical, Dental and Vision Insurance
- FSA and HSA available
- Company-paid life insurance
- Additional insurance programs available
- Company discount program
- Employee Referral program
- 8 hour shift
- Physical requirements include prolonged sitting and lifting up to 20 lbs., Must be able to be stationary up to 50% of the time. This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.