As a Patient Authorization Representative, you will be responsible for: * Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers * Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments * Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization * Informing patients of their financial responsibility * Answering a busy phone system * Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives Salary range: $28.34 - $44.50 Hourly Note: This posted position is 1 of 12 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions.
We’re seeking a flexible, customer-focused, detail-oriented individual with: * Experience with pharmaceutical/medical insurance verification and authorization * Excellent communication, interpersonal, organizational, prioritizing and analytical skills * Working knowledge of third-party payor verification terminology * Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs * Computer proficiency with Word, Excel, and CareConnect system * Experience with medical office procedures, including scheduling appointments