Patient Account Representative I (Local Remote)

SUMMARY: Follows up with insurance payers on claim resolution in a timely manner, with the purpose of payment receipt. Documents all action taken on the patient’s account within the Patient Accounting system, as outlined in process guidelines and flowcharts. Processes credit balances as assigned. Understands payer contracts and member co-pay and eligibility requirements. Processes account correspondence. Presents a courteous and helpful demeanor to all patients, visitors, other Liberty Hospital employees/medical staff members, or any other person an employee encounters while representing Liberty Hospital.

Required Education/Training: High school diploma or equivalent
Required Experience: Minimum one (1) year medical insurance billing/follow-up experience