Patient Access Representative/Medical Records Scanner

Job Summary: Fast paced surgery center looking for an individual who is responsible for scanning medical records, scheduling surgery appointments, creating charts, arranging schedules, welcoming patients to the practice, checking patients in and ensuring their paperwork and information is complete, collecting prepay amounts, and answering the telephone.

Additional front office job responsibilities may include assisting the insurance department with the following: insurance verification, statements, posting payments, working collection accounts, and informing patients of financial obligation.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent.
• Two-years minimum experience in medical practice.

ESSENTIAL SKILLS AND ABILITIES:

• Excellent customer service and communication skills.
• Ability to work as a team member.
• Manage multiple tasks simultaneously.
• Highly motivated and organized.
• Empathetic with patients’ needs and concerns.
• Good problem-solving skills.
• Well organized with attention to detail.
• Treat patients and co-workers with respect.

RESPONSIBILITIES:

1. Answer telephone calls politely and route to appropriate staff member.

2. Schedule appointments, creates charts, and manage surgical schedules.

3. Greet patients and family members at check in.

4.Request patient payments and give receipts.

5. File papers and charts as needed.

6. Verify insurance coverage and patient benefits. Inform patient of financial obligation.

7. Enter patient and insurance payments daily.

8. Scan charts and file them electronically.

9. Preparing patient statements.

10. Working collections accounts.

11. Medical records requests.

12. Arrange daily surgery schedules.

13. Other duties as assigned.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Surgery

Schedule:

• 10 hour shift
• 4x10
• Monday to Friday
• No weekends

Experience:

• Medical office: 1 year (Preferred)

Work Location: In person