Patient Access Representative/Front Office

The Neuron Clinic is a busy outpatient neurology practice with locations in Chula Vista, Temecula, and San Marcos, CA. We are passionate about delivering high-quality patient care. We accept Medicare, Medi-Cal, Tricare, and most HMOs and commercial PPOs. We are seeking a healthcare professional that is passionate about quality care and making a difference in our patients lives.
Why Join the Team?

• Competitive Compensation
• Generous Health Insurance Coverage: Medical & Dental
• Retirement Plan - Dollar for Dollar match
• Paid Vacation Accruals
• Paid Holidays
• Paid training
• Work alongside extremely talented highly specialized doctors
• Excellent Work-life Balance

Job Summary
The Patient Access Representative (PAR) performs a combination of administrative and clinical tasks within our clinic. The PAR is responsible for managing the flow of patients into and out of the clinic; they must maintain daily knowledge of provider delays, insurance eligibility and authorizations, provider scheduling preferences, and communicate these to patients to maintain an appropriate daily patient flow; will greet patients, activate patient files. Performs day-to-day office functions of the clinic, this includes answering incoming calls, scheduling patient appointments, registering patients, and collecting payment fees for visits.
Essential Duties and Responsibilities

1. Responsible for managing the flow of patients in and out of the exam rooms, assists in the management of the provider schedule, communicates any delays.
2. Pre-visit preparation, including historical medical records and lab, imaging, and test results. Performing data entry tasks to document patient records within clinic databases and maintaining patient files.
3. Schedules follow-ups and some procedures per approved scheduling guidelines
4. Assists patients with timely check-in, check-out, co-pay collection, registration, collect demographic information and other essential tasks

Preferred Education and Experience

1. Medical assisting education or other related education either in progress or completed, highly preferred
2. Familiarity with electronic health records systems preferred
3. Healthcare experience required

Special Conditions of Employment

1. Furnish proof of COVID-19 vaccination

Knowledge Skills and Abilities

1. Self-motivated and desire to learn and grow in healthcare
2. Strong attention to detail
3. Excellent analytical and critical thinking skills
4. Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors
5. The ability to prioritize and multitask efficiently and effectively
6. Strong commitment to actively supporting an ethical working environment
7. Strong knowledge of computer-based systems such as Excel, Word, and the Internet with the ability to quickly learn new systems.
8. Bilingual English/Spanish preferred

Schedule

• 8 hour shift
• Monday - Friday