Patient Access Representative

Looking for an exciting career in medicine? Join the team at Ophthalmic Partners. We are a fast paced, leading edge ophthalmology practice where staff education and high performance are rewarded. Ophthalmic Partners is committed to putting our patients first and providing high quality healthcare for our community.

Our multispecialty ophthalmology practice includes cataract, cornea, glaucoma, pediatric and comprehensive eye care. We are also involved in multiple clinical research studies.

We are looking for a Patient Access Representative to join our team in the Marlton, NJ office. This department is highly valued within the practice, so only those wishing to work in a stable, supportive and energetic environment need apply.

Responsibilities and Duties

· Answer and process all incoming calls in a pleasant and efficient manner.

· Accurately schedule patient appointments.

· Check-in and Check-out patients, collect co-pays and enter charges.

· Verify Insurance coverage and retrieve referrals.

· Communicate with other departments to resolve patient requests.

· Facilitate physician schedule changes by moving and rescheduling patient appointments.

· Answer patient inquiries about insurances accepted, office hours, services, locations, exam fees, and other routine requests for information.

Qualifications and Skills

· High school diploma or equivalent.

· Knowledge of insurance carriers a plus

Experience

· Outstanding communication skills and telephone etiquette.

· Creative and proactive problem solving.

· Excellent computer skills and ability to navigate practice management software.

· Strong and accurate typing skills.

· Minimum one to two years customer service experience in high volume setting.

· A smile in your voice, a sense of humor, and belief in yourself to be the best.

No weekend or evening hours required.

Benefits

Great benefits package including 401(k) plan and match. We have a generous PTO policy and also recognize 8 holidays each year. There are great opportunities for professional growth within the organization.

To learn more about our practice, please visit www.oppdoctors.com.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)
• Computer Skills: 1 year (Required)

Work Location: In person