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SalaryPatient Access Representative II
Position Highlights:
- Position: Patient Access Representative II
- Location: Schaumburg, IL, Rotating Locations Required
- Full Time/Part Time: Per-Diem (as needed)
- Hours: Hours vary across all shifts, Rotating weekends required (Hours of Operation: M-F 630a-8p, Saturday and Sunday745a-6p)
- Travel: Position includes rotation to all NCH ICC's (Buffalo Grove, Kildeer, Mount Prospect and Schaumburg)
What you will do:
- Reporting to the Manager of Access Services interacts with patients and/or their representatives to perform Patient Access registration and pre-registration intake and/or direct scheduling which may be performed outside of a call center environment. May perform advanced registration functions, status changes and ADT action for bedded patients. Provides billing estimates and point of service collections and assists in ensuring claim accuracy and reimbursement. Functions at the Point of Service (POS) front desks, walk-in registration areas, or emergency room and Immediate Care Center settings. Screens physician’s orders and pre-registration data for changes and compliance with payer requirements for medical necessity and pre-certification. Reviews and completes changes to third party eligibility and benefits verification. Enters and/or updates all required data in multiple hospital computer systems to activate accounts and notify clinical department of patient arrival.
What you will need:
- Education: High school diploma required. College degree preferred
- Experience: Minimum two years of customer service work experience required
- Certification: N/A
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit
www.endeavorhealth.org
. When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (
www.endeavorhealth.org
) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
