Patient Access Rep-Scheduler - Patient Access - Full-Time

The Patient Access Rep Scheduler schedules appointments for the imaging services department creating an account number and obtaining an authorization, if applicable. Preregisters the patient at time of scheduling, entering demographic and insurance information for the purpose of billing and charting. Discuss collection of copays, deductibles and/or coinsurance utilizing the collection system. Correct any errors in the error tracking system, if applicable. Performs other duties assigned by department management according to policies and procedures and the mission of Woman's Hospital.

Requirements:

• High school diploma or equivalent.
• CHAM or CHAA certification preferred.
• Two years experience in patient registration and/or healthcare related scheduling department.
• Knowledge of health insurance and the revenue cycle related to hospitals is preferred.

Responsibilities:

• Schedules appointments accurately choosing appropriate exam type, ordering physician name and reason for exam.
• Preregisters patient if applicable during scheduling process.
• Enters/edits accurate patient demographics, clinical information, insurance data and edits appropriate procedure in Epic system.
• Utilizes AHIQA and fixes registration errors in a timely manner.
• Utilizes Patient Estimator software and explains to the patient his/her approximate out-of-pocket expenses. Documents conversation in appropriate fields in Epic system.
• Maintains a good production level answering calls in a timely manner. Maintains a good percentage level of patients pre-registered on clerk's assigned day.
• Any other duties as assigned by Woman's Hospital.

Schedule:

Full-Time; Monday - Friday

8:00 AM - 4:30 PM

Pay Range:

Hourly/Non-Exempt

$14.00 – $20.00; based on work experience

A Work Experience with Purpose

Woman’s is one of the largest specialty hospitals for women and infants in the United States. We are recognized throughout the country for our innovative programs, and we pride ourselves in surpassing the expectations of those we serve. Providing exceptional patient care and creating exceptional patient experiences are at the center of what we do at Woman’s. Our team consistently exceeds state and national benchmarks for patient satisfaction.

Our employees, organizational culture, mission, vision, values, and benefits make Woman’s a best place to work. In fact, for the 16th year in a row, Woman’s has been recognized as a Best Place to Work by Modern Healthcare – making us the only healthcare organization to earn the distinction every year since the program’s inception. We are proud of the level of care our staff provides to our patients and each other.

If you have any questions or would like to connect with one of our recruiters directly, please e-mail hrjobs@womans.org.

We are an equal opportunity employer and value diversity and inclusion at Woman’s Hospital. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.