Patient Access Rep I - 1.0 Fte - Float

At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin: https://www.instagram.com/lifeatcw/

• Welcomes and initiates contact with patient families to obtain necessary registration and insurance information.
• Registers patients by following established department guidelines.
• Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors.
• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
• Requires 1 year of experience in customer service.
• Ability to enter data at 5500 KSPH with 97% accuracy preferred.
• Epic experience preferred.
• Prior experience in a healthcare setting preferred.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously.
• Ability to work independently or as a team.
• Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times. Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues.

Schedule:

• This position floats to Mequon, Delafield, and New Berlin regional sites as needed with tentative hours as follows:
  • Mequon on Tuesdays (tentatively 8-430)
  • Delafield on Wednesday and Thursday (7 or 730am start time)
  • Monday and Friday depend on patient volumes and who needs help the most. The float could choose from what was available on those days.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses: