Address
Form of workJob Details
Job Location
Amberwell Atchison - Atchison, KS
Position Type
Full Time
Education Level
High School
Travel Percentage
None
Job Shift
12 Hour Night
Job Category
Customer Service - Patient Access- Patient Admitting
Description
Provides secretarial and receptionist support to nursing units appropriate to the age of patients served, follows Standards of Care, Standards of Practice, and State Practice Guidelines, utilizes principles of Strategic Quality Management, contributes to a collaborative practice with other nursing staff and disciplines. The ER Patient Access Rep is responsible for efficient and orderly registration of ER and hospitalized patients. Ensures that accurate patient information is collected and verifies insurance benefits, eligibility and collect copayments due at time of service. Ensures all incoming telephone calls are promptly and courteously answered and routed to the correct extension within the Hospital. Greets all visitors to the Hospital promptly and courteously. Arranges for patients to speak with Financial Counselor if needed.
The ER Patient Access Rep will also be responsible for supporting the Patient Financial Services department by handling other assigned duties as assigned by the Manager of Patient Access. The Patient Access Representative is responsible for coordinating operations and serves as the main point of contact for departments of all hospital admissions. Answers switchboard after normal business hours.
Qualifications
QUALIFICATIONS:
Education: High school diploma or GED equivalent required.
Experience: None
Knowledge, Skills, Abilities: Must possess strong customer service and verbal communication skills. Maintain compliance with HIPAA and patient confidentiality.
Job Location
Amberwell Atchison - Atchison, KS
Position Type
Full Time
Education Level
High School
Travel Percentage
None
Job Shift
12 Hour Night
Job Category
Customer Service - Patient Access- Patient Admitting
Description
Provides secretarial and receptionist support to nursing units appropriate to the age of patients served, follows Standards of Care, Standards of Practice, and State Practice Guidelines, utilizes principles of Strategic Quality Management, contributes to a collaborative practice with other nursing staff and disciplines. The ER Patient Access Rep is responsible for efficient and orderly registration of ER and hospitalized patients. Ensures that accurate patient information is collected and verifies insurance benefits, eligibility and collect copayments due at time of service. Ensures all incoming telephone calls are promptly and courteously answered and routed to the correct extension within the Hospital. Greets all visitors to the Hospital promptly and courteously. Arranges for patients to speak with Financial Counselor if needed.
The ER Patient Access Rep will also be responsible for supporting the Patient Financial Services department by handling other assigned duties as assigned by the Manager of Patient Access. The Patient Access Representative is responsible for coordinating operations and serves as the main point of contact for departments of all hospital admissions. Answers switchboard after normal business hours.
Qualifications
QUALIFICATIONS:
Education: High school diploma or GED equivalent required.
Experience: None
Knowledge, Skills, Abilities: Must possess strong customer service and verbal communication skills. Maintain compliance with HIPAA and patient confidentiality.
