Patient Access Representative - Emergency Care Center (Er)

Job Summary:
Patient Access Representative is responsible for greeting patients and visitors in the numerous outpatient registration areas. The Patient Access Representative is typically the first point of contact for our patients and visitors and customer service skills are monitored for excellence. They are held accountable for obtaining correct patient demographic and insurance information to ensure proper reimbursement is made to the hospital. Financial communication with patients will be handled in a positive and professional manner.

We are now a part of The University of Kansas Health System, read about our exciting future here!
Minimum Requirements:
• High School diploma or GED
• Ability to multi-task and prioritize - effectively prioritize workload, Computer Systems - efficient in computer navigation using laptop, scanners and desktops, Customer Relations, Medical Terminology, Operate Office Equipment - printers, copiers, faxes, scanners, multiple telephone lines, Organizational - effective time management & Verbal Communication - appropriate usage of all forms of communications
Key Responsibilities:
• Adheres to and/or maintains departmental policies and procedures, to be regulatory compliant with TJC, OSHA, safety standards, or other regulatory agencies.
• Demonstrates flexibility required to meet changing priorities.
• Maintains respectful working relationships with co-workers and encourages the team approach.
• Approaches work in a manner that makes quality improvement a part of every activity.

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Why Top Talent Join Olathe Health?

EEO Employer M/F/Disabled/Vet

PI233598917