Passenger Traffic Agent (DFW)

Korean Air, established in 1969, is one of the world’s top 20 airlines and a founding member of SkyTeam airline alliance which, together with its 19 members, offers its 437 million +annual passengers a worldwide system of more than 10,770 + daily flights covering 1,050+ destinations in 166+ countries.

Korean Air is seeking motivated and talented individuals to fill the full-time position of Passenger Traffic Agent in our Dallas Fort Worth International Airport office.

1. About the Job

• Position:Passenger Traffic Agent
• Location: Dallas Fort Worth International Airport
• Experience: Entry-Level
• Job Type: Full-Time

2. Job Description/Responsibilities

• Provide top quality customer service to passengers at DFW.
• Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.
• Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.
• Comply with all federal, state, and airport authority security requirements and Korean Air’s policies.
• Handle any necessary report generation and any general administration tasks.
• Perform all other duties assigned or delegated by managers.

3. Requirements and Preferred Qualifications

• Must be legally authorized to work in the U.S. without sponsorship
• Must be able to work on days, evenings, weekends and holidays
• Previous airline customer service experience strongly preferred

4. Benefits

• Discounted airline tickets
• Medical, dental, and vision insurance
• Flexible Spending Account
• Paid vacation, Sick days and holidays

5. Other

• Only qualified applicants will be contacted

KOREAN AIR is an equal opportunity employer

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person