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Title: Parts Sales Consultant
Location: New York Cty, NY, US
Job Type: Full-time with Benefits
Who We Are:
For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
Summary
The Parts Sales Consultant will be thoroughly familiar with the US automotive aftermarket. The Parts Sales Consultant will be responsible for growing OEM Aftermarket Parts Sales by working with existing dealers and pursuing IRFs not part of the OEM aftermarket program. The Parts Sales Consultant will be responsible for achievement of sales targets, training Dealers and IRFs to increase product knowledge/benefits of using OEM Aftermarket parts, and coordinated efforts to identify open markets in need of coverage.
Day to Day Responsibilities
- The Parts Sales Consultant will be scheduled in advance to travel with Dealer OSRs to sell and support assigned Products
- Acting on behalf of the Dealers and OEM team, coordinate and communicate marketing and sales programs and related features including technician training, technical support, local product promotions and OEM/Dealer-funded related details
- Will be expected to exercise initiative to follow-up on sales calls and "close" sales as authorized by sponsoring Dealers
- Will be required to understand high level Dealer and OEM Aftermarket organization and strategy
- Will be required to submit daily sales call reports including number of planned/actual customer visits; sales results by product and description of call/next steps using CRM application
- Will provide recommendations on product line expansion, pricing opportunities, market trends from the advanced analytics and data reporting system
- Will work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets in need of coverage
- Sales Contacts - Minimum contacts per representative:
- One “face to face” contact with every IRF/Fleet every 30 – 45 days
- One “face to face” contact with the servicing dealer every 30-45 days
- One phone contact with every IRF/Fleet weekly
- One phone contact with every servicing dealer weekly
- Participate in standard meetings with OEM Business Center personnel
- Return all emails and phone calls within 24 hours
- All contacts will be logged in CRM Application
What you bring
- Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific OEM dealer experience preferred
- Experience in wholesale automotive Parts Sales, management and IRF/Fleet customer requirements
- Prior dealership/IRF training, coaching and consulting preferred
- Must possess excellent communication, presentation and negotiation skills
- Must be highly interpersonal with team-building and participative management skills
- Proficient with PC, Dealer, IRF Management Systems and Microsoft Office applications
- Requires self-starter with ability to work under minimal supervision
Education and/or Experience
- Bachelor's degree in related field or minimum 7 years equivalent experience
- Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments
- Basic understanding of automobile repair and technology
- Experience with management of and selling wholesale automotive parts
Language Skills
- Candidate must professional level communications abilities in English and any other languages as required by the project client.
Computer Skills
- High level of proficiency with PC and Microsoft applications including; outlook, excel, word, publisher and power point presentations.
- Candidate must possess demonstrated competency in Mopar /Dealer/Distributor specific software applications as required by the client.
Strategic Skills
- Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings.
- Comprehensive experience in wholesale parts business planning and marketing preferred.
Tactical Skills
- Candidate must be able to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities.
Process Skills
- Candidate must be proficient in all areas of process development, mapping, evaluation and execution.
Reasoning Ability
- Candidate must be capable of formulating business decisions based on a logical reasoning approach and offering a solution based outcome to all situations.
Self-Starting Abilities
- Must posess a demonstrated ability to operate successfully in business enviroment with limited management oversite with demonstrated teamwork abilities.
Physical Demands
- Candidate must possess the physical capabilities necessary to accomplish the tasks assigned to the program including but not limited to; assembling merchandising displays, delivery of marketing materials, multi-day travel, extended periods of physical activity during training seminars and ability to lift a minimum of 50 lbs without sustaining injury.
Work Environment
- Position is full-time
- Up to 90% overnight travel required
Able to accommodate working from a home office location
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $65k to $70k based on current experience.
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