Parts Requisition Specialist

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The Parts Requisition Specialist is responsible for providing excellent parts ordering support to all internal customers from the beginning to the end of each transaction. This position demands a schedule or normal business hours, but might also require work after normal operating hours, including Saturdays.
Parts Requisition Specialist Responsibilities:

• Provide exceptional customer service over the phone and via email
• Take parts orders accurately and decipher internal parts issues
• Assist internal customers to determine necessary parts information such as parts numbers, quantities, sourcing, freight, timelines, etc.
• Maintain a safe and clean work environment

Parts Requisition Specialist Position Requirements:

• High school graduate or equivalent
• At least 2 years’ experience in a hands-on customer service role
• Mechanical aptitude and previous experience in a heavy equipment/parts/industrial work environment
• Strong Computer skills
• Professional communication skills: verbal, written, email, phone, face-to-face
• Ability to work as part of a team and individually to achieve department and company goals
• Dedication to providing exceptional customer service
• Outgoing, positive personality
• Self-motivated, willing to go above and beyond to get the job done

Strongly Preferred:

• Bilingual English/Spanish
• Knowledge of Cat Systems

Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more. If you’re passionate about all you do, we want you to work with us. Start a career with Mustang Cat!
EOE/Minorities/Females/Vet/Disability