Parts Manager - Porsche

At Rick Hill Imports - Kingsport, TN, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Rick Hill Imports - Kingsport, TN is the best in the business and we're sure you'll see why!

Benefits

• Fast paced work environment
• Paid training and development
• Career growth opportunities
• Medical and dental coverage available
• Paid vacation
• 401(k)

Responsibilities

• Responsible for the operations, personnel, marketing and profitability of the parts department
• Train and manage all parts sales professionals on dealership procedures and productivity
• Observe, encourage and inspire parts counter personnel to secure customer loyalty
• Forecast sales, gross profits and expenses
• Maintain above national average CSI score and follow up with all guest issues or concerns to ensure customer satisfaction
• Develop and execute effective customer relations policies
• Hold weekly departmental meetings and set sales and parts goals
• Interact with outside vendors and other dealership management

Qualifications

• Minimum high school diploma or GED equivalent required
• At least 3-5 years of automotive parts management experience
• Previous experience as a Parts/Service Manager and/or Advisor recommended
• Excellent customer service skills
• Ability to be analytical, problem solve and multi-task
• Self-motivated enthusiastic presence in a team environment
• Strong written and communication skills
• Consistent and stable work history
• Professional appearance and demeanor
• Strong work ethic
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
• All potential employees must pass pre-employment testing including a background check and drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.