Full job description
Division/Department: Parts
Location: Glen Allen, VA
Job Title: Parts Counter/Warehouse Associate
Reports to: Branch Parts Manager
SKILLS/KNOWLEDGE
The individual in this position applies basic skills and procedures appropriate for the position within assigned, functional area. Duties and tasks are varied. Works on assignments that are semi-routine in nature where the ability to recognize deviation from accepted practice is required. Mechanical background is helpful but not mandatory.
DUTIES & TASKS
· Assisting customer at the front counter, answering incoming calls and attending to parts orders and or problems. This includes locating the desired part in a wide variety of parts books, both on-line with vendors and in-house resource books.
· Work closely with Product Support Representatives and assist them in parts orders for customers.
· Diplomatically handles customers' complaints in a friendly, pleasing and personal manner.
· Loads, unloads and moves materials within or near warehouse plant or worksite.
· Examines goods shipped and verifies completeness of shipments against bill of lading, invoices, and other records.
· Keep a "Quick Reference" guide for all common parts; this helps aid in assisting customers as quickly and efficiently as possible.
· Enter all parts orders into the system. This includes organizing all backordered parts and arranging the desired shipping logistics.
· Route incoming shipments/goods to respective departments.
· Counts and compares quantity and identification numbers of units against order.
· Loads and unloads materials onto or from pallets, trays, racks, and shelves by hand or fork lift
· Prepares products for shipment
· Prepares identifying information/ shipping instructions on containers
· Pulls stock orders, inventory & stocking warehouse shop orders
· Assist in any parts needs the service department may have and provide support whenever needed.
· Pull parts for customers when needed.
· Performs other duties as assigned by the parts manager.
PHYSICAL DEMANDS / WORK ENVIRONMENT
· This position regularly requires stooping, pushing, moving, and reaching overhead
· Ability to lift up to 60+ lbs.
· Working outdoors in various climates, temperatures, and environments
· This position is regularly exposed to working near moving mechanical parts, fumes, airborne particles and moderate noise levels
· McClung-Logan Equipment Co. is defined as an essential business.
Job Requirements
· High School diploma, Trade School or previous experience preferred
· Current driver’s license and acceptable MVR
· Must be able to successfully hold certifications for MSHA, Forklift, First Aid/ CPR, etc.
· Ability to operate a forklift. This is a safety sensitive position
· Must successfully pass a background check, post-offer drug screen, DOT physical and WorkSteps FCT
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Ability to Relocate:
- Glen Allen, VA 23059: Relocate before starting work (Required)
Work Location: In person