Partnerships Incubator - Digital Project Management Consultant
Position: Digital Project Management Consultant
Anticipated Start Date: o/a April 26, 2024
Location: Virtual
Project: Partnerships Incubator
Reports to: Acceleration Director - Communications and Translation
Unit: WorkwithUSAID.gov Web & Communications Unit
Project Director: Donna Vincent Roa, Ph.D., ABC, CDPMⓇ
Level of Effort: 15-20 hours per week (maximum total 400 hours)
Initial Term: 5 months
About Kaizen
The Kaizen Company is an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Our proven solutions catalyze locally driven, organizational, and institutional performance improvements and shift the development model into one that is bottom-up and ongoing. We leverage existing knowledge, new technologies, and innovative business models.
The Kaizen Company is seeking applications for a mid-level Digital Project Management Consultant for the USAID-funded Partnerships Incubator, a five-year project that started in October 2019.
About the Partnerships Incubator
The U.S. Agency for International Development (USAID) aims to diversify its partner base by removing barriers to engagement and creating avenues for new and underutilized partners to work with the Agency. The Partnerships Incubator was set up as a global service hub to address this need by amplifying USAID’s external communications efforts to strengthen and diversify the Agency’s partner base, expanding Agency capacity for partnerships, and supporting partner organizations working with USAID. The Partnerships Incubator works with USAID headquarters and Missions to identify and engage new and local partners, provide training and capacity-building assistance, and develop tools, resources, and models to advance USAID’s partnership goals. The project recently launched WorkwithUSAID.gov, a free, USAID-funded resource hub designed to connect partners to peers and experts, improve their organizational readiness, and prepare them to receive USAID funding.
Position Overview
The Partnerships Incubator Web & Communications team is responsible for developing and executing strategies that amplify USAID’s external communications efforts to engage partners, raise awareness of tools and resources created by the Partnerships Incubator, and drive traffic to the new partner resource hub WorkwithUSAID.gov. The Web & Communications portfolio encompasses developing improved UI/UX, deploying cutting-edge enhancements, exploring front- and back-end functionalities, and acting as a thought partner with USAID.
The incumbent will carry out responsibilities that advance USAID’s efforts to inform, engage, and support new partners and will serve as a rapid response contributor to other Incubator activities.
Principal Responsibilities:
- Update and track all ongoing activities in collaboration with our website vendor and the Agency using a Project Management tracking tool (Jira).
- Collaborate with Web & Communications staff to track project timelines and deliverables through internal and external tools.
- Serve as a technical expert on communication and marketing activities to promote WorkwithUSAID.gov and USAID partnerships.
- Continuously monitor and update content across landing pages for copywriting and SEO enhancements, driving increased traffic to the website.
- Resolve issues on WorkwithUSAID.gov to ensure optimal performance and user experience.
- Serve as a rapid response contributor to other Incubator activities as needed.
Required Qualifications:
- Bachelor's degree (minimum) in communications, marketing, information technology, or related field, with 8 years of relevant experience OR a master’s degree with 6 years of relevant experience.
- Minimum of 3-5 years of experience in Project Management, preferably in website management and communications.
- Superior writing and editing skills, with evidence of generating excellent outputs.
- Familiarity with web software, terminology, and technologies.
- Experience with Project Management platforms, including Jira.
- Excellent knowledge of content management systems, preferably Strapi.
- Experience with SEO best practices and website analytics tools.
- Be able to successfully serve on a fully teleworking team.
Desired Qualifications:
- Comfortable with a project environment that appreciates initiative, collaboration, and an entrepreneurial mindset and behaviors.
- Experience with content management and Project Management tools.
- Outstanding interpersonal skills and ability to interact professionally with individuals at all levels.
- Excellent communication skills and a demonstrated track record of working effectively in a team environment.
- Deep commitment to social impact.
- Comfortable operating in a fast-moving, agile, and innovative environment.
- Strong work ethic and the ability to work well independently and as part of a team.
- Exceptional knowledge management and organizational skills.
- Fluency in a non-English language, such as Spanish, French, or Arabic.
- Interest in USAID and its mission, as well as key issues in international development.
Qualified applicants should send a resume/CV with a well-written cover letter (let your writing skills shine - please delight us). Candidates that are elevated to the final interview stage will be required to provide the contact details of three references. Applicants who do not submit all requirements will not be considered for the position. The deadline to submit is April 10, 2024.
No phone calls, please. Only finalists will be contacted.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
For candidates applying for positions based in Kaizen's office in Washington, DC, we utilize career.place to mitigate bias in the recruitment process. Upon submitting an application, candidates will receive an email from career.place, prompting them to go through the anonymous screening. In order to be considered for a role, candidates must respond to career.place and proceed with the application. We do not currently use career.place for project positions outside of the United States.
At Kaizen, A Tetra Tech Company, we find strength in our diversity. We are committed to creating and sustaining an inclusive working environment in which everyone has an equal opportunity to fulfill their potential. We know that we can only do development differently if we are open to and inclusive of new and unique perspectives. We encourage candidates of all abilities, ages, gender identities and expressions, national origins, races and ethnicities, religious beliefs, and sexual orientations to apply. Further, we urge parents and non-parents, married and unmarried, those from different or non-traditional educational backgrounds, and persons of all other diverse identities or experiences to apply. Kaizen is an equal opportunity employer.
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