Address
Form of work
SalaryPreferable Location(s): Boston, United States of America
Work Type: Full Time
Quick Text Pay (QTP) is turning unused parking into passive income for small businesses, commercial property owners, non-profits and enterprise businesses. We turn an underutilized asset into cash, and help communities make better use of their existing parking resources.
We are currently looking to hire Operations Specialists who are:
- Curious & Creative
- Project Oriented
- Process Oriented
- Organized
- Hard Working & Scrappy
- Excited about customer (partner) success and support
Our operations team members are “jacks of all trades” but are primarily responsible for onboarding new clients and helping to make sure those clients are succeeding in making money on our platform.
We’re in the process of building an exciting new company from the ground up. This role gives you the chance to do real work and contribute to that building process. You will be interacting directly with our clients and we expect you to be the eyes and ears that help us drive the company forward.
Responsibilities
- Cultivate relationships with current customers and support them on an ongoing basis
- Working closely with the Sales team to onboard new clients
- Setting clients up with correct signage
- Setting clients up on our the Quick Text Pay Software
- Ensuring clients have everything they need to be successful on our platform
- Help maintain and organize the company’s CRM
- Make sure partners feel taken care of - while at the same time being focused on staying laser focused on what is actually important to make them money
Qualifications
- Track record of successful project management and creative problem solving
- Evidence of of organizational skills
- Track record of success in a customer facing role
- Demonstrated analytical and problem solving mindset
- Self-motivated and flexible with the ability to wear multiple hats and prioritize effectively
- Thrives working in a dynamic environment with a strategy that is evolving in real time
- Proficient with a power drill and gorilla tape
Benefits
- Remote work opportunity
- Base salary
- Medical, dental, & vision coverage
- Opportunity to drive the direction of a new and growing startup
