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Form of workJob Description
Discover the Westmark Difference!!
Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Westmark offers outstanding stability, a variety of career opportunities and exceptional work/life balance.
· 60 % of our employees have been part of the Westmark family for 5+ years.
· 71% of our employees who have been part of the Westmark family for one year or more have received at least one promotion.
· 85% of our managers were promoted from within the company.
· Westmark has been in business since 1954 and has recently grown to over $1.2 billion in assets, 15 branches, and over 70,000 members!
We also have some of the most impressive benefits in the industry:
· Paid Time Off (3 to 5 weeks per year, depending on tenure) PLUS 11 paid holidays.
· Excellent health insurance options for employees and family with shared premiums
· 401k with 75% company match and 2% profit sharing contribution
· Tuition Reimbursement and Scholarships
· Employee Assistance Program (Free counseling and legal services)
Position Summary: Under general supervision, is responsible for representing Westmark is a positive, professional manner while performing a variety of general teller functions. This is a part-time position working an average of 20 hours per week, including some Saturdays.
Essential Functions and Performance Measurements:
– Accept deposit and withdrawal requests while properly verifying endorsements and validity of items presented and verifying cash
– Assist members with the purchase of monetary instruments such as Money Orders and Cashier’s Checks
– Provide routine information about the credit union, its services, products and policies
– Balance Cash Drawer daily, in a timely manner, maintaining at least an 80% balancing percentage
– Follow branch robbery/security procedures
– Accurately process cash advances, check order requests, night deposit items and all other duties assigned by Supervisor
– Comply with Westmark policies and procedures and seek approval for exceptions
– Participate in Westmark sponsored community events
– Utilize the Full Service Tab and offer products beneficial to members
– Achieve monthly, quarterly and annual Full Service goals as assigned by Branch Manager
– Actively supports the Full Service Initiative
– Is able to interact with members and co-workers professionally and with integrity
– Shows a positive, enthusiastic attitude
– Maintains a reliable attendance record and takes responsibility for their own actions
– Represents the Credit Union, both during and outside of work hours, in a courteous, professional manner
Required Knowledge and Abilities:
– Is goal and performance driven to succeed and obtain objectives assigned by management
– Accuracy in handling cash and keying transactions
– Effective oral communication and public relations skills
– Ability to use a personal computer and 10 key
Minimum Qualifications:
– High School Diploma or equivalent
– Cash Handling Experience
– Customer Service Experience
