Holts Summit Branch
16-20 hours/week; scheduling is flexible, must be able to work morning hours and until 6:00pm some weeknights. This is NOT a summer job; this is a year-round position.
Branch Lobby Hours
Monday-Friday 8:30am-4:30pm
Saturday 9:00am-12:00pm
Branch Drive-Up Hours
Monday-Friday 7:30am-6:00pm
Saturday 9:00am-12:00pm
Job Summary:
Mid America Bank seeks a skilled, motivated, and community-driven individual to join our team! The Part-Time Teller position is responsible for accurately processing customers' routine transactions in a professional and friendly manner. The Part-Time Teller also interacts regularly with customers and assists them with information regarding their accounts and bank products/services. This exceptional candidate should be able to think critically, possess basic math skills and the capability to maintain confidentiality.
Primary Duties:
- Safely and accurately process customers' routine transactions such as cashing checks, depositing money, issuing withdrawals, and collecting loan payments
- Issue negotiable items such as cashier's checks
- Provide customers access to their safe deposit box
- Complete customers' special requests as needed
- Maintain supply of cash and currency in personal cash drawer
- Count personal cash drawer at the end of each shift to make sure it balances
- Reconcile personal cash drawer in the event drawer does not balance
- Interact with customers in person, on telephone, or through other electronic communications in a friendly, helpful, and patient manner
- Answer customers' basic inquiries about their accounts
- Promote the bank's products and services based on customers' needs
- Comply with bank operations and security procedures
- Maintain confidentiality of customer and bank
- Other duties as assigned by supervisor
Skills:
- Superb customer service skills
- Decision making and problem solving skills
- Attention to detail
- Basic Math Skills - addition, subtraction, multiplication, division
- Ability to count US currency
Experience:
- High School Diploma or educational equivalent preferred, not required, and/or must be at least 16 years of age at time of employment
- Prefer previous experience in customer service or cash handling positions
- Years of experience may be substituted for education requirements or related work experience