Receive and process checking and savings account transactions; mortgage, consumer and commercial loan payments; Issue cashiers checks, travelers checks and money orders. Process the redemption of bonds. Receive and process Mastercard/VISA transactions, TT&L and utility payments. Note and verify significant
information as required by Bank policy/procedure. Ensure that Bank procedures are followed when performing transactions on the teller machine and other equipment as required (encoder, CRT, etc.). Maintain favorable
customer relations through proper handling of all collection and disbursement functions. Exercise discretion,
judgment, and initiative regarding transaction problems and inquiries. Have ability to identify customers' financial services needs and cross-sell services to meet those needs. Advise customers on promotional items and services. Maintain adequate working funds as required by Bank policy. Verify and balance assigned cash drawer daily with minimal cash variances. Assist in reconciling errors or discrepancies for self and other tellers.
Count, wrap and bag coins. Count and verify currency to sell. Balance or assist in balancing the working fund. Accumulate mutilated currency to be shipped out.