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Form of workStericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Under management direction, a Remote Hospital Services Technician provides service to a customer healthcare facility located outside the boundaries of service established for existing service teams. These healthcare facilities most often are located within a small labor market, and are considered remote to normal business operations. Often, the remote facility is an hour away from other healthcare facilities serviced by the Company. Remote Hospital Service Technicians generally work a minimum of 10 hours or less per week. Team members within the local small labor market typically are responsible to service a single healthcare facility.
Provides service to one or more customers' healthcare facilities, proactively monitoring, collecting, and exchanging waste containers consistent with the various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
Maintains a rigid collection and service schedule.
Communicates duty status on a defined scheduled.
Perform other duties and responsibilities, as assigned.
2+ years' work experience or Highschool diploma or equivalent
Demonstrate strong communication skills and tact in providing superior customer service in a variety of settings and situations.
May require mandatory immunizations and credentialing based on customer requirements.
Must possess a valid driver's license. Must possess reliable transportation to travel between customer facilities.
Ability to work independently and with little supervision.
Knowledge of computer/handheld of software applications including spreadsheets, and application-based programs to track daily KPI's
This position requires being on-site at a Stericycle customer location and complying with all of the customers' mandatory immunization requirements, including full vaccination against COVID-19. Stericycle is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local laws.
Demonstrates the ability to present ideas and information in a clear, concise, organized and diplomatic manner; listen to others and respond effectively to ideas and questions.
Demonstrates the ability to identify and understand customer needs; takes appropriate actions to ensure customer needs are met and proactively searches of ways to increase customer satisfaction.
Demonstrates the ability to persist with a specific course of action. Must be willing to commit the necessary time and effort to complete work assignments and do a quality job.
Demonstrates strong networking and proven relationship building skills.
Demonstrate the ability to be a self-starter with excellent customer service skills.
Demonstrate the ability to maintain information in vendor credentialing to access customer facilities.
Demonstrate the ability to maintain strict compliance with team member training and medical compliance.
Workdays: Flexible
Shift Times: 6am - working 4 hrs
Location: Mercy Hospital
Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.
Stericycle is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected category. Stericycle is committed to protecting what matters and includes compliance with all fair employment practices regarding citizenship and immigration status.
