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Form of workJob Summary
To perform administrative duties including answering incoming telephone calls, assisting customers, performing mailings, typing contracts, etc. This position would work primarily Saturdays and possibly a couple of nights during the week during the late afternoon and early evenings. The role will average approximately 10 hours per week.
Essential Duties and Responsibilities
- Greeting, assisting and directing customers as needed. This would include paging salesmen, parts, and service personnel
- Answering the telephone in a timely and professional manner
- Support the service department as needs with coordination and repair order processing.
- Typing and mailing letters
- Perform other mailings as required
- Update customer profiles and print reports to assist the Sales Department
- Open, sort, and distribute the mail daily
- Contact customers as a follow up on aftermarket for satisfaction response
- Keep all records and papers filed as required
- Maintain mailing lists
- Coordinate with other departments as needed to accomplish work duties and responsibilities
- Other duties as assigned
Position Qualifications
- Personal computer data entry
- Personal computer word processing experience
- Typing skills
- File organization
- Phone answering skills
- Public relations skills
