Job Description
The UPS Store 0766 in San Ramon is looking to hire an enthusiastic Sales Associate to join our busy and fun work environment. We are looking for a reliable Center Associates who can deliver world-class customer service. An ideal candidate is customer centric and must have the following qualifications:
** DO NOT APPLY IF YOU ARE NOT ABLE TO WORK TO CLOSE A FEW DAYS A WEEK & AT LEAST EVERY OTHER WEEKENDS 9 AM - 4 PM SATURDAYS AND 10 AM - 3 PM SUNDAYS**
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Become a notary public within 90 days of employment and provide notary public service for all customers. (The California Secretary of State requires a CA Department of Justice/FBI background check to become a notary).
- Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
- Deliver exceptional customer service through customer engagement and quality product delivery.
- Be knowledgeable of products and services offered and properly promote them to customers.
- Identify customer needs and offer additional services which could benefit them.
- Receive, sort and place mail in mailboxes accurately.
- Record all sales transactions completely and accurately in Point of Sale system.
- Pack contents for shipping using established procedures and products.
- Receive and prepare documents for printing.
- Identify opportunities to up-sell and cross sell to customers
- Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels. May require retrieving packages from customer's vehicle when requested.
- Process and document damaged shipments, late and lost package claims.
- Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
- Perform end of day duties: reconciliation of cash, checks, credit cards, and all other transactions accurately and in accordance with company policy and procedure.
- Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area.
- Other duties as assigned by management and ownership.
- BENEFITS
- · In-depth training provided
- . Retirement plan
- · All expense paid Notary Public training/certification, depending upon qualification
- · All expense paid Live Scan fingerprinting certification, depending upon qualification
- WORK LOCATION
- · San Ramon, CA (Store 0766)
- BUSINESS HOURS
- Monday - Friday 8:00 AM - 6:30 PM
- . Saturday 9:00 AM - 4:00 PM
- . Sunday 10:00 AM - 3:00 PM
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Weekly day range:
- Every weekend
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Work Location: In person