Part-Time Medical Front Office Coordinator

We are seeking an experienced, polished, well-presented professional to join the team. The MedicalFront Office Coordinatoris responsible for providing high-level customer service to all patients and ensuring a smooth transition for patients to and from the clinical area. This position is part-time with a standard schedule of Monday, Wednesday and Thursday from 8:15am to 4pm, with occasional shifts on Tuesday or Friday if coverage is needed.

Responsibilities include:

• Registration/check in and check out of patients at the front desk.
• Assist patients with completion of required forms, ensuring accurate paperwork.
• Verify demographic and insurance information on the account is accurate and complete and verify insurance eligibility.
• Collect copays, patient payments, and balances on patient accounts.
• Accurately calculate product purchases and taxes, collect payment for purchases at check out.
• Schedule appointments, following established scheduling protocols.
• Handle phones in a timely and professional manner.
• Receive, screen and prepare messages from incoming calls for providers, billing, and staff.
• Print schedules, pull charts, and prepare documents for the day.
• Provide routine administrative support such as copying, faxing, scanning, and other duties as needed.
• Provide coverage and support in the office and with special projects as needed.

Requirements:

• A positive, professional demeanor and appearance with excellent customer service skills
• Ability to communicate in a professional, friendly and welcoming manner with all patients/visitors
• Ability to work in a fast-paced medical office while maintaining excellent attention to detail
• Ability to collaborate with other team members
• Strong multi-tasking and organizational skills
• Reliable transportation to and from office in Towson, MD 21204

Qualifications:

• High school diploma or equivalent (Required)
• Some college education (Preferred)
• At least 1 year of Medical Front Office experience is required
• Knowledge of computer and relevant software applications
• Knowledge of medical terminology
• Familiarity with medical insurance
• A passion for health and helping others

Medical specialties:

• Dermatology

COVID-19 considerations:
Simmons-O’Brien & Orlinsky, LLC requires all employees to be fully vaccinated for COVID-19 including boosters. All employees are required to furnish proof of full vaccination prior to their start date.

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: No less than 24 per week

Benefits:

• Employee discount
• Paid sick time

Schedule:

• 8 hour shift
• Day shift
• No weekends

Work setting:

• In-person
• Private practice

Experience:

• Customer service: 1 year (Required)
• Medical receptionist: 1 year (Required)

Work Location: In person