Part-Time Library Assistant 1

Nature of Work

This is responsible part time customer service and limited administrative work providing assistance with the daily operations of the public library system for the Marshall County Library. Activities associated with the job include checking books and other materials in and out, re-shelving books, assisting with posting and sending overdue notices, assisting library patrons with registration requirements and processing library materials. Additional activities include assisting with the quarterly rotation of loaned materials, answering reference questions, receiving, and receipting fees, and assisting with other activities when necessary. Job responsibilities require good customer service, organizational, interpersonal, and decision-making skills, ability to deal with detailed financial and program related records and good computer skills. Job performance is evaluated by the Assistant Library Director in consultation with the Library Director through review of the overall organization and operation of the Library, level of support provided for library operations and patrons, ability to accurately handle detailed information and interact effectively with co-workers, volunteers, and library patrons.

Illustrative Examples of Work

· Assist patrons with checking in and out of library materials.

· Creates library cards and files new library card applications.

· Shelve books, shelf reads and maintains order and cleanliness in the book stacks.

· Checks book drop several times per day.

· Informs patrons of status of overdue materials and materials requested; verifies book orders are correct.

· Notifies patrons when requested materials become available.

· Performs reference assistance.

· Takes inter-library loan requests from patrons, assists with memorial information, and accepts donations from patrons when appropriate.

· Accepts payment for fines, memorials, lost items, book sales, etc. Shall record them legibly on the daily log sheet and give appropriate change. Responsible to balance cash box, reconciled with the daily log.

· Answers phone routinely in a clear and concise manner; announces call to Director and other staff when required.

· Complete tasks assigned in a timely and orderly manner.

· Assists in monitoring and cleaning all areas of the library.

· Assists and monitors OPAC, card catalog, AWE computers, and other library technology.

· Maintains patron accounts and contacts, insuring confidentiality..

· Notifies Assistant Library Director of materials needing replacement.

· Assists patrons with computers including answering questions about computer programs, online databases, online searching, job applications, resume help and other questions about use of computers and computer programs.

· Monitors patrons while using computers.

· Maintains children’s area and toys in an orderly manner.

· Assists patrons with printing needs.

· Physical processing of new acquisitions and repair of items.

· Assist with library displays and maintaining shelf organization.

· Assist with library programs.

· May be responsible for opening or closing the library building.

· Performs related duties as required.

Necessary Requirements of Work

Graduation from an accredited four-year high school (Associates Degree preferred) supplemented with additional training in office management or related field; good customer service, organizational, interpersonal, and decision-making skills; some experience performing basic accounting transactions and general office administrative duties; or any equivalent combination of education and/or experience to provide the following knowledge, abilities, and skills:

· Knowledge of the organizational structure and mission of public libraries including available resources, services provided, outreach and educational initiatives, etc.

· Knowledge of the Library Board Policies and Procedures manual including all revisions, updates, and amendments.

· Knowledge of library materials processing and organization including the Dewey Decimal and Library of Congress coding systems.

· Basic knowledge of Tennessee State laws, regulations and standards governing public library operations.

· Ability to make appropriate and timely decisions within existing policies and procedures.

· Ability to accurately perform basic bookkeeping transactions in a consistent manner.

· Ability to remain current on new developments in library operations and apply them effectively on the job.

· Ability to prioritize personal time and activities to ensure the timely completion of all job responsibilities, meet established deadlines, etc.

· Ability to interact effectively with library patrons, local and regional officials, co-workers, community organizations and the public.

· Ability to teach basic computer skills to library patrons and deliver effective story telling sessions to children.

· Skill in the use of computer hardware components and related software applications.

Physical Requirements

· This is light to medium work requiring moderate static, explosive, dynamic and trunk strength and requiring the exertion of up to 40 pounds of force occasionally and up to 10 pounds of force frequently to move objects.

· Work requires considerable flexibility, mobility, and speed of limb movement.

· Work requires moderate effort and stamina.

· Work requires both gross body equilibrium and coordination for balancing, bending, stooping, kneeling, and walking.

· Work requires arm/hand steadiness and manual and finger dexterity.

· Vocal communication is required for expressing or exchanging ideas by means of the spoken word.

· Hearing is required to perceive information in both quiet and noisy environments and determine the direction of sounds.

· Visual acuity is required for the inspection of small defects and/or small parts, use of measuring devices, operation of office equipment, determining the accuracy and thoroughness of work, color differentiation, and observing general surroundings and activities.

· The worker is subject to inside and outside environmental conditions.

Job Type: Part-time

Pay: From $12.81 per hour

Expected hours: 25 – 29 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Overtime
• Weekends as needed

Work Location: In person