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SalaryPART-TIME - IT HELP DESK TECHNICIAN
Department: Management Services
Division: IT
Rate of pay: $14.00 - $20.00 per hour (Depending on qualifications and experience). Approximately 29 hours per week.
EXPERIENCE AND TRAINING GUIDELINES FOR PT - IT HELP DESK TECHNICIAN
Equivalent to the completion of the twelfth grade with documented IT training such as A+ or similar IT training and certifications. One year of general IT Help Desk or hands-on IT experience, or an equivalent combination of training and experience. Work in an office and machine room/wiring closet environment; sustained posture in a seated position and prolonged periods of typing and data input, installing and repairing equipment at an electronics workbench.
PT- IT HELP DESK TECHNICIAN KNOWLEDGE REQUIRED
- Methods and procedures of IT equipment, software, configurations, troubleshooting and data processing.
- Modern office procedures, methods, and IT equipment to the level of a skilled user/level one support technician.
- Basic principles of record keeping documentations and structured troubleshooting procedures.
- English usage, spelling, grammar, and punctuation
