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Form of work
SalaryResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized Front Desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Experience:
- Previous experience in customer service or hospitality is preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in using phone systems and computer software
- Knowledge of hotel management systems is a plus
- Multilingual skills are an asset
As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent customer service skills, and attention to detail will contribute to creating a positive experience for our guests. If you are passionate about the hospitality industry and enjoy interacting with people from diverse backgrounds, we would love to hear from you.
Please note that this position may require working evening shifts, weekends, and holidays.
Job Types: Full-time, Part-time
Pay: $15.51 - $16.19 per hour
Expected hours: 16 – 24 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
Work setting:
- In-person
Ability to Relocate:
- Highlands Ranch, CO 80126: Relocate before starting work (Required)
Work Location: In person
