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Form of work
SalaryThe role of the Spa Attendant
Welcome guests, respond to all inquiries and is knowledgeable about treatments, retail products, services; retrieves, delivers, and sets-up all supplies, including linen and amenities, ensures compliance of daily opening and closing checklists, prepares items for the refreshment stations. Ensure cleanliness of overall space include spa, fitness, and pool areas. Make guests feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality; accommodating special requests, resolving guest complaints, and assisting guests in all inquiries related to spa, retail products, hotel.
Knowledge, Skills and Abilities
The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.
Qualified candidates must be able to demonstrate:
- Ability to handle all guest interactions with the highest level of professionalism
- Solid communication and organization
- Strong ability to multi-task
- Passion for service
- Strong interpersonal and team player skills
- Strong problem solving skills
The Rewards
Part of how we care for our team is through a meaningful and inclusive rewards package that supports your needs as an individual. In addition to competitive wages, here are just some highlights of our benefits and perks.
Lifestyle benefits
Complimentary and discounted stays at Four Seasons hotels & resorts around the world, paid time off, family planning assistance including up to 8 weeks of paid New Parent Leave, life insurance, pet insurance, and preferred rates for fitness club memberships.
Inclusion & growth opportunities
A robust offering of learning & development programs, educational assistance, transfer and/or promotion opportunities within Four Seasons Hotels & Resorts as well as employee pulse surveys that enable you to provide valuable feedback to help shape a work environment you deserve.
Health & welfare benefits
A variety of medical, dental and vision care plans to suit your needs and those of your family.
Financial wellbeing
401(k) Retirement Plan with matched contributions, daily complementary meals and snacks, daily discounted parking, cell phone provider discounts with various carriers, and complimentary dry cleaning of uniforms.
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.”
- Isadore Sharp, Chairman and Founder of Four Seasons Hotels.
Candidates must be legally permitted to work in the United States. Applicants without a valid work authorization for the United States may not be considered.
Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
