Join our busy, fun and modern family practice!
Position Summary: Dental Billing/Claims coordinator
Essential Duties and Responsibilities (Other duties may be assigned):
- File claims and follow up on each claim to ensure payments are received on time
- Collect and post patient payments
- Document financial arrangements/commitments to pay
- Collect payment and post to appropriate patient ledger
- Verify and then discuss dental benefits and pre-estimates; present fees to patients
Other Duties and Responsibilities:
- Schedule and confirm appointments with patients
- Ensure doctor and hygiene schedule is full
- Maintain communication with patients via online platform, text and/or email.
- Download specialist reports/x-rays; send x-rays to specialists
- Answer incoming calls using polished, professional telephone skills
- Handle patient reception
- Manage/File Patient Charts/Records
- Process beginning and end of day forms
- Call patients on recall list (25+ per day)
- Ensure that schedule is accurate; allowing ample time for each procedure
- Educate, discuss and present the dentist's recommended treatment plan to the patient after the dentist has provided a diagnosis
- Educate patients about veneers, implants, crowns, bridges, Perio and any other treatment that was diagnosed by the dentist
- Enter accurate patient benefit information into Eaglesoft system
- Post/Enter pre-treatment estimates into system
- Manage daily schedule to ensure production goals are consistently being met
- Offer Care Credit and assist patient with completing application in office
- Call patients to schedule treatment as applicable to their treatment plan
- Track and call patients who do not schedule or whose treatment is incomplete
- Follow-up: Call and/or send letters to patients that have missed their scheduled appointment within their treatment plan
- Document services rendered and other related information in patient's charts following each appointment
- Document future dental treatments/recommendations as dictated by the dentist
- Provide support to office personnel when primary responsibilities are complete
Final candidates subject to background and drug screen.
Job Type: Part-time
Job Types: Part-time, Contract, Temporary
Pay: $30.00 - $40.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- What is Your Salary Expectation (required)
Experience:
- Dental Billing: 3 years (Required)
- Eaglesoft: 3 years (Required)
Work Location: In person