Come join our Sally Beauty Team in Clifton Park, NY. We are looking for Part Time Beauty Advisors.
Our purpose: TO INSPIRE A MORE COLORFUL, CONFIDENT, AND WELCOMING WORLD.
Please complete an application www.sallybeauty.com/careers
Essential Function
Provides an optimal customer experience utilizing our selling behaviors. Ensures all transactions are complete and accurate and the store is maintained to meet brand standards.
Primary Duties
40%
Brand: Bring customer experience to life by providing an optimal customer experience utilizing our selling behaviors, Company sales directives and Omni-channel. Ensures all customer transactions are complete and accurate. Supports brand standards compliance in maintaining a good store appearance to provide a positive shopping experience for our customers. Resolves all customer service issues timely and skillfully.
25%
Operations: Record all sales in the POS and handle all monetary transactions such as sales, returns and exchanges accurately and efficiently. Completes daily paperwork and reporting and makes bank deposits when needed. Price merchandise, process back stock, assist with shipment processing and housekeeping duties such as cleaning. Supports with POGs as needed. May open and close the store.
25%
People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Collaborates with a wide number of customers and co-workers on a regular basis. Assists Store Manager with on-boarding and training needs of new associates. Is an advocate for diversity, inclusion and belonging.
10%
Safety/Loss Prevention: Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures & HAZMAT.
Store Associate Job Description Rev 4-2021
Knowledge, Skills/Abilities and Requirements
- High School Diploma or equivalent
- Must 18 years of age or older
- 1 + years retail sales/customer service experience preferred
- Must be available to meet the scheduling needs of the business
- Able to communicate with customers, co-workers and management in a clear and concise manner
- Ability to execute knowledge from product knowledge training to support with customer service
- Can read and explain product labels
- Can follow direction and perform other duties as assigned by Manager
CompetenciesDefinitionPassionate LearnerDesire to grow and learnFlexible & Agile AdapterAdjusts to multiple demands and effectively responds to new circumstances and ambiguous situationsTalent BuilderActively learns. Normally, asks questions to gain further information and understanding. Open to feedback.Effective CommunicatorTypically articulates well when sharing information with others and shares information in a timely manner. Ask questions and listens.Team BuilderWorks well with others to get the job done/support the customer. Understands the importance of inclusion.Customer Focused PartnerWorks to meet the needs of external and internal customersResults DriverHolds self to a good work standard. Manages own time, focuses on the right priority and achieves what needs to be done.Strategic ThinkerProactively contributes to activity to support strategic plansProblem Solver & DecisionMakerUses the right information to make good decisions.Has good judgement to make prompt but balanced decisions to inform others and/or the customer.Big Picture ThinkerUnderstands how the store operates
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 8 – 29 per week
Benefits:
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
Experience:
- Customer service: 1 year (Required)
- Retail sales: 1 year (Required)
Work Location: In person