Job Overview
Come work at the Hampton Inn & Suites Knoxville North, a leading hotel in our metro area. We are looking to hire experienced auditor to help us keep growing. If you're hard-working and dedicated, Hampton Inn & Suites Knoxville North, is an ideal place to get ahead. Apply today!
Responsibilities for position:
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Process invoices, post checks to vendors and distribute employee checks
- Respond to guest complaints, requests and emergencies
Reconcile all accounts in a timely manner
Verify that all EOD work has been performed by other departments
- Schedule guest wake-up calls and reservations for the following day
Respond to guest inquiries, concerns and complaints as needed
Answer phones and place reservations
Qualifications for position:
Excellent communication and math skills
2+ years' experience in customer service or hospitality
Able to learn computer functions and other on-the-job skills
- Strong eye for details
Good problem-solving skills
- Ability to multitask
Solid customer service skills
- Strong written and verbal communication skills
Exceptional customer service skills
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 16 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Customer Service: 1 year (Preferred)
- Hotel: 1 year (Preferred)
Shift availability:
- Overnight Shift (Required)
Work Location: In person