Part-Time Administrative Clerk I - Child Support (Corp Counsel)

Answer incoming phone calls regarding Child Support issues using KIDS database and enter event notes into the KIDS database system.
Assist walk-in consumers with making payments, printing payment histories, or completing applications for services.
Provide court paperwork to participants.
Sort incoming mail and update personal information in the KIDS database system.
Sign-in walk-in consumers according to IRS requirements.
Assist case managers with taking purge payments and assist consumers.
Demonstrate a commitment to county safety and risk management efforts.

Education and/or Experience
High school diploma or equivalent and zero to six months of relevant prior experience. Proven experience in adding, subtracting, multiplying, and dividing all units of measure, using whole numbers, common fractions, and decimals.
Special Requirement
As a post-offer pre-employment condition, a criminal background check conducted by the State Department of Justice (DOJ) including FBI fingerprinting must be successfully completed and passed. Walworth County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history. Wisconsin's Fair Employment Law, s. 111.31 - 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record, however, Walworth County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history. Management reserves the right to make employment contingent upon successful completion of the background check. Cost of the background check and fingerprinting will be covered by Walworth County.
Interactions & Communication
Responds to requests and initiates contacts to exchange basic or general information with others.
Decision Making
This position has authority to make decisions that are within detailed procedures and protocols and under close supervision. These decisions directly impact performance in the job and/or work unit within the department and information is provided to others for their decision-making.
Thinking & Problem Solving
In relation to established procedures, protocols and policies of the county, challenges of this position tend to be routine and primarily related to procedure and process issues.
Tools and Equipment Used
Personal Computer/Printer Scanner
Telephone/Switchboard Credit Card Machine
Copy Machine FAX Machine
Calculator

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.