Address
Form of workJob Description
Description
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
Who You’ll Work For?
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
We are offering a $250 signing bonus (will be paid out after 90 days of employment and working assigned shifts).
We are offering a $250 referral bonus (will be paid out after 90 days of the referred staff member and working their assigned shifts.)
What You’ll Do
The Garage Ambassador or GSP greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Garage Ambassador or GSP provides customer service, including helping customers with entry/exit transactions. The Garage Ambassador or GSP works closely with fellow team members, Leads, Assistant Manager and Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
We are offering a $250 signing bonus (will be paid out after 90 days of employment and working assigned shifts).
We are offering a $250 referral bonus (will be paid out after 90 days of the referred staff member and working their assigned shifts.)
What You’ll Do
The Garage Ambassador or GSP greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Garage Ambassador or GSP provides customer service, including helping customers with entry/exit transactions. The Garage Ambassador or GSP works closely with fellow team members, Leads, Assistant Manager and Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
Key Responsibilities
- Must be flexible to work nights Monday-Sunday, Holidays and special events. (Some block out dates based on the business needs)
- Some 4 or 8 hr. shifts could be in the AM or PM
- Greet arriving and departing guests in a friendly and courteous manner.
- Act as traffic controller to direct incoming guests to available parking spaces.
- Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
- Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
- GSPs shall alert Operations Management if there are any issues with elevators/escalators or any other non-security functions.
- GSPs shall alert Operations Management when observing any issues and/or when emergencies occur
- Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Leads, Supervisor, Assistant Manager or Operations Manager
- Immediately report any accidents, incidents or safety concerns to a Garage Lead, Supervisor, Assistant Manager or Operations Manager
- Always communicate professionally with guests, client, and teammates.
- Employee must be able to perform essential functions of the position with or without reasonable accommodations.
- Basic knowledge of the parking system to add, cancel or reset key cards.
- Oversee upkeep of the garage – look for large debris, lights out or anything that can be a hazard. Please report immediately to superiors to inform client.
Skills, Knowledge and Expertise
- At least 18 years of age
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Ability to stand for long period of time
- Previous customer service experience, preferred
- Pass Level II background check with finger printing
- MVR standard check
- Meet company dress code and appearance guidelines
Benefits
(Full-Time Employee Only)
Medical
Dental
Vision
Medical
Dental
Vision
Life and Disability
401K
Paid Time Off (PTO)
401K
Paid Time Off (PTO)
