Park Steward

Job Type
Full-time
Description
Closing date: Open Until Filled
Benefit type: Full Time Benefits
Benefits available: For a full description of our benefits, please click here
About the job:
Our Park Stewards serve as a positive presence in parks and on trails by providing assistance, information and education to visitors, and promoting compliance with park rules and regulations to the public. If you enjoy being outdoors and ensuring our parks are a safe and welcoming environment for all visitors, then come join our wonderful Park Steward team. You'll be the face for the district by being present and approachable in all of our parks, trails, and facilities.
A Day in the Life:

• Educates the public on City of Bend's Ordinances and District park rules and regulations in an effort to encourage compliance and safety.
• Provides the public with information about the District's parks, trails and facilities.
• Monitors off-leash dogs on trails and in parks, encourages owners to follow the leash law and educates on District dog rules. Informs dog owners about the locations of District off-leash areas.
• Observes and assesses park rule violations; educates individuals; diffuses and encourages compliance. Notifies Park Steward Manager or contract security officer of repeat park rule violators.
• Administers and delivers exclusion forms or written warnings with assistance from private security company or Bend Police as needed.
• Recommends and coordinates exclusions with appropriate law enforcement agency; assists courts with information as needed to exclude or prosecute violators; issues exclusions to violators; maintains exclusion records; disseminates exclusion information to all staff.
• Conducts administrative duties including developing monthly reports on park activities and incidents; prepares reports for police.
• Works closely with a variety of groups including law enforcement, the Homeless Coalition, maintenance staff, private security company for monitoring park issues, etc.
• Performs minor graffiti removal and garbage cleanup as needed; enters work orders to Park Services and/or police reports for large incidents involving vandalism or graffiti.

Schedule:
Full time schedule includes weekends and holidays.
Requirements
KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:
The individual in this classification is expected to possess and exhibit the following knowledge, skills and abilities.
Strong Knowledge of:

• The District's park rules and regulations;
• City and County rules and regulations;
• Public safety and emergency response protocols;
• Decision making in emergency situations especially with high risk individual; and
• Some basic maintenance experience including use of hand tools.

Skill and Ability to:

• Effectively understand and follow oral and written direction;
• Effectively communicate with others and the public, verbally and in writing, including by phone, e-mail, or in person;
• Effectively exercise initiative and good judgment;
• Develop and deliver public presentations and/or education programs;
• Identify occupational hazards and use safety precautions;
• Establish and maintain effective, cooperative and respectful working relationships with all contacts;
• Address rule violations, and diffuse difficult situations with the public in a positive, diplomatic and respectful manner;
• Prepare a variety of reports including incidents, police reports, and basic behavior statistics in Excel;
• Proficiently operate computers as well as keep current on new computer programs, applications, and upgrades;
• Work with confidential information and maintain confidentiality;
• Effectively work under pressure with multiple priorities and dealing with a wide variety of people; and
• Work independently while also able to work cooperatively with others.

MINIMUM QUALIFICATIONS:
The following are minimum qualifications for this classification.
Education, Experience, and Training:

1. Associate degree or equivalent two years of college coursework; AND
2. Three (3) years of experience in law enforcement, security services, public safety or instructing; OR
3. Any satisfactory combination of education, experience and training.

License:

1. Possession of, or ability to obtain within 30 days of hire, a valid Oregon driver's license.
2. Possession of, or ability to obtain within six months of hire, a valid CPR certification.

WORKING CONDITIONS:
The following are working conditions, including environmental and physical demands, required for this classification.

• Work is performed primarily outdoors in a variety of conditions; may be exposed to excessive temperatures and inclement weather.
• As needed, time may be spent sitting in an office, at a desk or at a computer terminal with exposure to typical office noises and interruptions.
• Traverse uneven terrain, daily standing, walking and sitting for prolong periods of time.
• Occasional lifting, moving, dragging, pushing and carrying heavy objects (up to 50 pounds unassisted).
• Occasional crouching, crawling, bending, kneeling, climbing or balancing.
• Daily operation of a motor vehicle on public roadways.
• Work schedule is subject to change and includes weekends and some holidays.

ADDITIONAL INFORMATION:
Supervision Received:
Works under the general supervision of a Manager. Follows standard processes and procedures without supervision but confirms changes to standard practices and significant decisions in advance.
Supervision Exercised:
Limited direction and leadership is exercised over the Assistant Steward, which may include directing and assigning work and training. May provide guidance and consultation to District staff and volunteers.
Equal Employment Opportunity:
Bend Park and Recreation District is an Equal Opportunity Employer.
Bend Park & Recreation District Core Competencies:All positions with Bend Park and Recreation District are subject to district and position competencies. Below is a list of the most critical competencies for this position. Additional competencies are required for the position and may change based on district needs. A complete list of the competencies is available from Human Resources.
Accountability • Customer Service Orientation • Judgment and Decision Making • Teamwork and Cooperation • Results Orientation
Salary Description
$24.29 - $27.69 per hour