Park Ranger

JOB DESCRIPTION:

The Park Ranger is responsible for patrolling the park to assist members and guests with any questions or needs and to maintain a safe environment. Required to answer questions of customers pertaining to park rules and regulations, as well as enforcing them. May be required to be the primary response team in case of emergency. Must complete and file all ranger log books and checklists. Will assist with registration duties, such as customer arrivals and departures at night. Must work well with coworkers. Treat people with respect, work ethically, with integrity, accept responsibility for own actions and uphold organization vision, values and objectives.

ESSENTIAL FUNCTIONS:
1. Patrol the park to assist members and check for park violations
2. Monitor lake for fishing violations a. Fishing permits, more than two poles, over fish limit, chumming (using of illegal bait such as corn)
3. Administer First Aid and CPR where and when needed
4. Make sure all buildings are locked and secure after hours a. Specifically lock up bathrooms and pools b. Replace burned out light bulbs in street lamps, as needed c. Put out illegal or unattended campfires with water

5. Will complete the following a. Morning Ranger Checklist and Log b. Late Swing/Graveyard Facility Checklist c. Ranger Log and Checklist d. Patrol Log e. Safety checklist f. Complete work orders such as propane, checks, cable checks, light replacements, etc.

6. Maintain ranger vehicles (day shift only)
a. Oil, water, brake fluid b. Notify maintenance of any other problems

7. Maintain member violation files
8. Assist in fishing permit inventory (graveyard shift only)
9. Customer service a. Answer phone b. Answer member and guest questions (i.e. fishing questions, park rules and regulations, etc.) c. Resolve member complaints, answer questions and provide directions in a professional and courteous manner.
10. Dispense propane
11. Provide assistance to emergency services such as fire, police, fish and game, forestry, law enforcement.
12. Assist in special events with organization, ID verification, member compliance with guidelines.
13. Follow ABC training, safe food handling training/guidelines and safe propane dispensing guidelines.
14. Perform maintenance work and minor repair such as light bulbs, cable checks, propane, hook ups.
15. May provide work assistance to employees by driving to clinic in the event of an injury.
16. May be required to help in training of other staff, new hires or ranger duties and responsibilities.
17. Must write reports of incidents or incidents with members, guests, etc. 18. May be asked to help or participate in investigation of incidents or matters involving park members or guests, such as accidents, injuries, altercations, etc. 19. Issue citations/warnings to members or guests for non-adherence to park rules, i.e., speeding violations, curfew violations, fishing permit violations, no helmet.

ADDITIONAL FUNCTIONS:
1. Open front gate for members and guests for arrivals and departures
2. Dispense propane (day shift only)
3. Crowd control during special events or projects
4. May assist in park beautification projects and up-keep (day shift only) a. Can include digging, gardening, picking up trash, performing safety checklist, etc.
5. Registration of member and guest bicycles to prevent theft
6. May come into contact with injured/bloody person and must render CPR/First Aid as needed. a. Must be able to remain calm and professional b. Follow all safety procedures; set good example and show professionalism at all times.

Communication:
1. Must have contact with members, guests and employees in a friendly manner
2. Will have constant radio contact with team members/employees
3. Will report to and follow direction of Park Ranger Supervisor; may also take direction from Park Manager
4. Must communicate with registration employees to identify problems

REQUIREMENTS:
1. Must have valid and current CA Driver’s License for operation of company vehicles and carts.
2. Must maintain a clean driving record for purposes of insurability with our carrier and to maintain continued employment.
3. Must be CPR and First Aid certified within 30 days of hire
4. Must be 21 years of age
5. Must be on time to work as scheduled per day (must take daily lunch and two breaks)
6. May be required to work overtime
7. May be required to wear body camera to record interaction with members, guests and employees as part of duties for safety, risk management, customer service and training purposes.
8. The position entails working in a park setting around familes and children for which the employee must not have any legal probations from being around such setting and serving I.E. criminal record.

Safety:
1. May deliver emergency messages to members, guests and/or employees
2. Must have knowledge of all safety guidelines and procedures (CPR/First Aid, safe propane dispensing, ABC training, food safety)
3. Must participate in safety meetings
4. Report any incident, with member, guest or employee, actions that could result in injury or loss to company or employees to supervisor immediately
5. Must immediately report any safety violations or suspicious activity in the park to supervisor
6. Report all injuries, accidents, unsafe conditions and property damage to your supervisor immediately or within 24 hours.
7. May complete inspection checklists, generate maintenance work orders.
8. Must work keeping own safety in mind while interacting with members regardless of situation.

Physical:
1. May be required to stand for entire shift.
2. Must be able to bend over, twist, crouch, stoop, squat
3. Foot patrol is outside in all weather conditions
4. May be required to lift and carry up to 50 pounds
5. Must be able to lift a person who may be injured
6. Operate vehicle/cart

Uniform:
1. Must wear company issued shirt and maintained in a neat, clean manner
2. Closed-toe shoes required
3. Must carry flashlight and keys
4. Must carry company-issued radio, cell phone, as applicable
5. Must wear body camera and use such in compliance with company policy as it relates to recording and capturing audio by obtaing permission and consent from other party being recorded as part of interactive incidents – NO PERMISION NO RECORDING!

Language Skills
Ability to read, analyze and interpret documents. Ability to respond effectively to inquiries or complaints.

Communication Skills
Must possess the communication skills, both verbal and written, needed to relay information to all other employees in a professional, positive and constructive manner, such that all communication is clear, concise and conclusive. Must be able to write out and document incident reports/or document interaction with members.

If you meet the requirements submit resume for review.

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• Driver's License (Required)
• CPR Certification (Preferred)

Work Location: In person