Park Ranger

Salary: $15-$17.50 dollars per hour

Lake Gregory Community Recreation Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Overview:  The ranger is front-line staff assigned to maintain a safe and secure environment by patrolling and monitoring lake property while also informing guests of and enforcing lake policies and procedures with a focus on excellent customer service and hospitality

Essential Functions

1. Perform routine patrols of lake property, enforcing and collecting lake fees when necessary
2. Direct appropriate guests, staff, vendors, or other visitors to proper location, as well as answering any potential guest or customer questions as needed
3. Evict trespassers from lake property, communicating with management and/or appropriate authorities as necessary
4. Serve the needs of our guests and staff in a spirit of excellent customer service

Additional Functions

1. Inspect potential issues or suspicious behaviors or happenings as notified by guests or staff
2. Monitor surveillance cameras
3. Provide detailed reports of activities and incidents to management
4. Maintain a clean work environment, including but not limited to emptying trash, litter patrols, lake trail cleanup, cleaning bathrooms, etc.
5. Other duties as assigned

Major Competency Areas

1. Ability to provide exceptional customer service while dealing with uncertain, potentially confrontational situations
2. Ability to assess potential dangers and react quickly with good judgement
3. Knowledge of and ability to follow all lake protocols, procedures, policies, and other pertinent information
4. Good communication skills, written and verbal, attention to detail, strong work ethic, ability to work alone and with others
5. Familiar with handheld technology and applications
6. Ability to count and handle cash

Qualifications

1.         High school diploma or equivalent required
2.         At least 1 year of customer service experience required
3.         At least 1 year of security experience preferred
4.         Valid Driver’s License, First Aid/CPR required
5.         Must be able to work weekends, overnights, and/or holidays as needed
6.         Agreement and compliance with Lake Gregory employee handbook

Physical Demands

1. Must be able to lift 50 pounds
2. Ability to walk five miles per day
3. Ability to work in inclement weather
4. Abilities sufficient to carry out the essential functions of the job

These activities may involve:

Standing              Pulling

Kneeling              Carrying

Bending               Twisting 

Lifting                   Turning

Crouching            Walking

Reaching              Pushing

Running               Hiking

Climbing

Our values are: 

Integrity 

“Integrity is doing the right thing even when nobody is watching.” 

Safety 

We will seek to protect the safety of our guests and staff. 

Attitude 

“Character is realized not so much in words as in attitude and in actions.” 

Saying “YES!” 

We will seek to say “yes” to our guests whenever possible. 

Excellence (Exceeding our guests expectations) 

“Every job is a self-portrait of the person who did it. Autograph your work with excellence.” 

Teamwork 

“Together we can accomplish the extraordinary.” 

Initiative/Follow Through 

“What can I do to make it better?” 

Out-of-the-box Thinking 

“Can it be done better, more creatively, less expensively?” 

Fun 

“The most wasted of all days is one without laughter”- E.E. Cummings