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Form of workJob Description
SUMMARY:
Under the direct supervision of the Program Supervisor the Parent Child Advocate (PCA) performs general functions including implementing the Healthy Families of America home visiting model. The PCA will use an evidenced-based curriculum to offer parent’s information and activities that create rich learning opportunities, supports the parent/child bond, and builds on the family’s self-sufficiency skills. The PCA provides excellent quality care, positive customer service, the maintenance of an efficient and safe environment of care. Demonstrates superior customer service skills and has the ability to function in a multi-tasking, multiple priorities environment, while maintaining accuracy and attention to detail.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Develop and maintain supportive strength-based, culturally sensitive relationships with pregnant women and their families.
- Provide prenatal and postnatal education to pregnant women on topics such as fetal development, labor and delivery, postpartum recovery, and the benefits of breastfeeding.
- Implement the evidenced-based curriculum to support the parent-child interactions (bonding & attachment) by offering information and activities.
- Provide families with developmentally appropriate activities and information to promote social, emotional, physical, and cognitive development of the child.
- Conduct developmental screenings and assessments with child and family as required by the program.
- Assist the family in developing family goal plans to meet their needs or desires.
- Provide assistance in overcoming barriers (transportation, housing, food, etc.) by providing resources and referrals as needed.
- Prioritize and support access to the healthcare and safety of the children enrolled in the program.
- Connect with families via in-home visits, virtual, or phone contact based on the needs of the family.
- Using personal car to travel to homes of the families on assigned caseload and for other family service needs.
- Engage in outreach activities to enroll participants and to sustain participant involvement.
- Assist in coordinate group services including child care, meal support and transportation.
- Open to reflective practice during weekly supervision.(capacity for introspection and self-awareness).
- Data collection and submission in accordance with established guidelines.
- Responds to internal and external customer needs in a positive manner, utilizing principles of the AIDET model; exceeding their needs and expectations and providing the highest quality service to ensure the best possible outcomes.
- Maintain family’s confidentiality at all times per the policies and procedures.
- Maintain ethical behavior at all-time per the policies and procedures.
- Attend all trainings and meetings as required by the program.
- Complete all Core Curriculum training(s) required for this position.
- Perform all other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
- High School diploma or general education degree (GED) with 1-2 years related experience is required.
- OR Associates degree (A.A) degree in social/human services, psychology, child development, or related field is preferred with one year related experience; Bachelors (B.A. or B.S.) degree in social/human services, psychology, child development, or related field is preferred.
- Strong knowledge of Microsoft office; adept at data entry.
- Experience and knowledge of community they serve and in providing services to culturally diverse communities/families. Experience in working with or providing services to children and families.
- Experience or knowledge working with the Parent Child relationship preferred.
- Experience serving multi-stressed families preferred
OTHER QUALIFICATIONS
- Current driver’s license, with a clear driving record
- Current auto insurance
- Ability to work late evening hours, weekend hours, and scheduled holidays, as needed
Aunt Martha’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
