Pantry & Warehouse Associate

Pantry & Warehouse Associate

Job Description

East Texas Food Bank, headquartered in Tyler, Texas, serves as an important resource for tens of thousands of children, senior citizens, low-income families, and people with disabilities who are at risk for hunger.

Position Summary: The Pantry Plus Longview, Pantry and Warehouse Associate, is responsible for inventory management and stocking the East Texas Food Bank’s (ETFB) Pantry Plus Tyler while providing excellent customer service to our clients and volunteers. This position is responsible for stocking the pantry, inventory warehouse management, branch cleaning, sanitation, produce distribution, retail donations, MealConnect, waste management, receiving, and other general warehouse and branch duties and client intake as needed.

Job Responsibilities:

• Utilize conscientious and safe handling of warehouse material handling equipment, including pallet jacks and hand dollies, to avoid personal injury to self, others, or damage to the product, equipment, or facility
• Maintains a clean, orderly, and safe work area at all times, including warehouse, grounds, freezers, cooler, bins, pantry, and equipment, ensuring sanitation and cleanliness
• Cleans up spills immediately; keeps walk areas and exits clear; locks and secures equipment and branch facility as required; notifies manager of any maintenance or repairs needed
• Demonstrates professionalism and speaks respectfully when interacting with staff, volunteers, clients, and the general public
• Accurately accounts for all products received; assists in completing receiving forms for inventory documentation and receipts donated products
• Inspects incoming product to ensure loads for accurate Bill of Lading, container markings or damage, dates, temperature requirements, and pest/contamination guidelines under Feeding America and the ETFB
• Accurately, efficiently, and safely stores items on racks, shelves, bins, or refrigerated rooms/freezers according to product type, size, expiration date, or product code
• Works with and may oversee work the of volunteers to complete stocking inventory, order processing and customer service
• Verifies all inbound/outbound pallet counts are correct for pickup and delivery
• Ensures compliance with the Emergency Food Assistance Program.
• Keeps all delivery invoices and signed invoices for the required period
• Makes timely arrangements for expired products (produce) to be picked up and removed
• May perform other duties as assigned, including not limited to pest control, furniture moving, proxy boxes, helping with pickup and deliveries, etc.

Qualifications:

• Ability to communicate effectively with volunteers, guests, and partners
• Ability to read and write in English and Spanish preferred
• Highly organized
• Certified in an approved food safety program
• Possess accurate basic math skills
• Must be certified or working towards certification on all power equipment and have the ability to operate material handling equipment such as dollies, pallet jacks, and forklifts
• Proven ability to collaborate with diverse groups of people
• Team player, willingness to learn all pantry and warehouse functions

Education/Experience:

• High School Diploma or GED equivalent or any equivalent combination of education and experience that demonstrates the ability to do the job

• Spanish/bilingual preferred

• 1-2 years of warehousing experience or comparable related experience

WORKING CONDITIONS

Warehouse and food pantry environment: extensive walking, standing, bending, stooping, kneeling, pushing, pulling, lifting, and carrying items weighing more than 70 pounds; operates material handling equipment; regularly exposed to variable weather conditions from mild to extreme heat and cold, fumes, air particles, contact with volunteers and customers; periodically works extended hours. Interacts with pantry clients in English (and Spanish if applicable) and basic computer skills to enter intake data

Physical Requirements:

• Ability to sit, type, and view a computer screen. Lift a maximum of 70 pounds and climb ladders. Operate lift and pallet jacks in the warehouse. Stock pantry and warehouse as needed.

This job description reflects management’s assignment of essential functions, and nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.