Paid Social Team Lead

Are you passionate about Paid Social and eager to lead a team to success? Do you love helping brands leverage social media advertising in an impactful way that drives business outcomes? Are you excited to use your expertise to scale the Paid Social service offering for one of the most highly regarded digital marketing agencies? If so, keep reading!

On our journey to evolve our Paid Social service, we are looking for a leader who will guide the team to exceed client expectations, thoughtfully approach new channels, and profitably grow the service. Take the next step in your career with this unique and exciting opportunity to elevate our Paid Social service.

How will you make an impact?

• Champion the growth of our Paid Social service, contributing to ROI’s standing as experts in the digital marketing industry.
• Enable your team to meet and exceed client growth goals, retaining good-fit clients for the Paid Social service and the agency at large.
• Inspire creative and strategic work and provide meaningful growth opportunities for team members.

What will you do?

• Lead a team of Paid Social experts to elevate our service to new heights.
• Scale social expertise within the team to develop innovative strategies that help our clients realize untapped, profitable growth.
• Ensure high quality Paid Social strategy, communication, and deliverables are being provided to our clients, ultimately owning the outcome of your team’s work.
• Remain up to date on emerging Paid Social trends and tactics and influence how they enhance and evolve our service.
• Understand the market and VOC (voice of customer) through market analysis: client feedback, 3rd party research, technology trends and competitive analysis to drive adjustments to the service.
• Act as a primary change agent and thought leader internally for the service as well as a key external representative for the service.
• Work with your team to respond to client challenges in a timely manner and guide the execution of solutions.
• Drive high employee retention and engagement by serving as a leader who strives to ensure every employee feels personally cared for and respected.
• Provide proactive and specific feedback to direct reports by conducting frequent check-ins and shadowing client work as appropriate.
• Partner with our Sales & Marketing team to position our service and acquire new business.
• Integrate with other paid media and optimization services to create a cohesive, cross-channel experience.

Requirements:

• 3 years of Paid Social experience with at least 1 year leading Paid Social campaign strategy and testing with monthly budgets of at least $100k.
• Bachelor’s degree.

Essential Qualifications:

• Successful track record of delivering positive results and growth for brands through innovative digital strategies.
• Demonstrated experience directing large and complex Paid Social campaigns with a performance marketing focus.
• Proven expertise in creative strategy and testing to achieve results on social media platforms.
• Customer-centric focus with the ability to drive client retention and happiness.
• Strong business acumen and a desire to creatively problem solve.
• A data-driven mindset with outstanding analytical skills and experience with data analysis
• Outstanding listening skills and the ability to communicate complex ideas with simple and effective communication.
• Flexible self-starter with the ability to take ownership of numerous, fast-moving projects and is comfortable with ambiguity.
• Demonstrated success coaching, leading, and/or developing others.

• Embodies ROI’s core values and is willing to contribute to a collaborative team environment.

We believe businesses deserve an agency team who is just as passionate about achieving their goals as they are. Since 2002, we’ve been helping consumer brands accelerate growth and increase profitability through our highly strategic, results-driven digital marketing services and technology. Each ROIer contributes to these results and plays a key role in our vision to be the most highly regarded digital marketing agency.

Our actions and how we show up for each other and our clients are guided by our core values: Be the Good, Embody a Growth Mindset, Put Others First, and Relentlessly Pursue Excellence.

If you thrive in a fast-paced, collaborative environment, you’ll love working with us!

Our Hybrid Workplace

At our core, we value relationships. We know firsthand that strong working relationships are built through in-person collaboration, knowledge sharing, and mentorship. We also recognize our team members’ desire for flexibility.

We see and respect our team members as individuals with unique needs and goals. We believe in a human-centric approach to help each person thrive personally and professionally.

Here are some of the resources and support we provide to our team members:

• Work-life integration supported by a hybrid work environment and core office hours.
• Thoughtfully designed workspace for collaboration, deep work, and downtime.
• 20 days of PTO with incremental increases as your ROI career progresses.
• 10 paid holidays.
• Comprehensive physical and mental health benefits (ROI covers 100% of the cost for employee medical and dental).
• Paid disability and life insurance.
• Monthly education bonus.
• Training and mentorship programs designed for personal and professional growth.
• Team lunches twice per quarter.
• Quarterly team builders.
• Fully stocked kitchen and catered weekly lunch.
• Eco-friendly office with onsite gym and game room.